IT Technician 5 - College of Science

The College of Science at the University of Nevada, Reno is seeking applications for an IT Technician 5. The purpose of this position is to support the academic computing environment for all departments in the College of Science, specifically teaching labs. The position will maintain and repair over 75 desktop PC workstations in the college academic computer labs; replace and re-image and troubleshoot desktop PC workstations when necessary; maintain a license server for Mining/Metallurgy; and maintain virtual machine hosts running licensing software.

This position will provide desktop PC and Apple Mac support for all computers utilized by staff, faculty, graduate students and postdoctoral scholars in the College of Science, including configuring OS and software according to University Policies and Procedures. This position is responsible for installation, diagnosis, servicing, and repairing microcomputer and peripheral hardware and software, performing upgrades, modifications, and relocations of microcomputer and peripheral hardware and software on computer equipment, and provide user support for faculty and students using the facilities within the college.

In addition, this position will provide technical support for the Fleischmann planetarium for an LED display system, both computer and system hardware and software in the absence of planetarium support staff.

• Graduation from high school or equivalent education and two (2) years of IT work experience in the installation, maintenance, and repair of network workstation hardware and software; OR
• One (1) year of relevant experience as an IT Technician IV in Nevada State service; OR
• An equivalent combination of education and experience as described above.

Preferred Qualifications

Experience with desktop computing support is preferred., As part of the hiring process, applicants for positions in the Nevada System of Higher Education may be required to demonstrate the ability to perform job-related tasks.

For positions that require driving, evidence of a valid driver's license will be required at the time of employment and as a condition of continued employment.

Schedules are subject to change based on organizational needs.

The typical work schedule for this position is Monday through Friday 8:00am to 5:00pm; this is subject to change based on organizational needs.

Compensation Grade

Grade 34

In classified service, salary is in Grade and Step. The Step is determined based on the Nevada Administrative Code. Salary placement above a Step 01 at initial appointment is determined based on the recruitment, the candidate's qualifications, internal equity and budgets. A request to accelerate salary must be approved by Human Resources and abide by the Nevada Administrative Code., Perks of Working at UNR

• Health insurance options including dental and vision - Health Insurance
• Life insurance, generous annual and sick leave - Classified Benefits
• E. L. Wiegand Fitness Center offers annual or semester memberships and spouse/domestic partner membership options. E.L. Wiegand Fitness Center
• Reno is proud to be a University town! Many local businesses offer discounts to WolfCard holders
• Mountain EAP supports employees (and eligible dependents) through life's difficult moments. Mountain EAP is located in Reno and specializes in counseling and advising services for personal or interpersonal issues.
• Several Diversity Committees and Affinity Groups focusing on campus-wide diversity initiatives to ensure we are working to create a diverse and welcoming campus climate. Diversity Groups
• Staff Employees' Council (SEC) represents all Classified employees. SEC holds monthly meetings to provide a forum for employees to participate. SEC

The University of Nevada, Reno is a leading public research university committed to the promise of a future powered by knowledge. Founded in 1874 as Nevada's original land-grant university, the University serves more than 23,000 undergraduate and graduate students from all 50 states and 63 countries. Classified by the Carnegie® Classification of Institutions of Higher Education as an R1 ("Very High Research") university, it is also recognized in the Carnegie® Community Engagement classification. The University is also ranked by U.S. News & World Report among the "Best National Universities" and "Best National Public Universities." It also ranks in the top tier of the WSJ/Times Higher Education World University Rankings and the New York Times' "Top Colleges for Economic Diversity." Since 2009, nearly $1 billion has been has invested in advanced labs, facilities, and residence halls on the main campus. The University is home to Nevada's first medical school - the University of Nevada, Reno School of Medicine and the Wayne L. Prim Campus at Lake Tahoe, where education, research, and creative work thrive in a stunning mountain setting. The University delivers on its original land-grant mission with outreach across the state through the University of Nevada, Reno Extension, Nevada Agricultural Experiment Station, Nevada Bureau of Mines and Geology, Nevada Small Business Development Center, the Nevada Seismological Laboratory, and Wolf Pack Athletics. The main campus is in Reno, Nevada, a burgeoning global technology hub with a vibrant midtown and downtown. Found where the high desert of the Great Basin meets the High Sierra and Lake Tahoe, the beautiful, 290-acre main campus is also a Nevada State Arboretum. The University's physical infrastructure is expanding with ongoing construction of the newly named John Tullock Business Building, set to open in fall 2025. Groundbreaking is also planned for a new State Public Health Laboratory Building on campus, alongside the recent acquisition of 16 parcels near campus, known as "University Village," to provide affordable housing for graduate students and early career faculty. Collaborating with world-renowned organizations, the University fosters innovation through initiatives such as the Digital Wolf Pack partnership with Apple, which ensures equitable access to technology for students, providing new incoming freshman or transfer students with an iPad Air and accessories. Google's TechWise initiate is an 18-month program that fully supports undergraduate students in becoming entry-level software engineers by graduation. In 2023, the U.S. Department of Commerce's Economic Development Administration (EDA) announced that Nevada - led by the University of Nevada, Reno - was named one of the inaugural 31 Regional Technology and Innovation Hubs (TechHubs). Nevada was selected from a competitive pool of 489 applicants from across the United States and its territories. Nevada's Tech Hub will strengthen America's lithium batteries, critical elements and other electric vehicle materials industry sectors within the state. Through its commitment to high-impact education, world-improving research and creative activity, and outreach that's transforming Nevada's communities and businesses, the University continues its 150-year tradition of benefitting our state, nation and world. The University recognizes that diversity promotes excellence in education and research. The inclusive and engaged community on campus recognizes the added value that students, faculty, and staff from different backgrounds bring to the educational experience. Today, the University delivers on its original land-grant mission of access to education and knowledge by investing in the academics, facilities, support, engagement and vibrant campus life that promote our diverse students' cognitive growth and academic achievement - all while remaining one of the best values in American higher education.