Desktop Support

Join a fast-paced environment where you'll deliver hands-on IT support to high-impact users., We're looking for a customer-focused Desktop Support Engineer to provide day-to-day technical support in a dynamic, high-touch setting. This role is ideal for someone who thrives in an onsite environment and enjoys working directly with end users, including business and front-office teams.

What You'll Do

• Provide hands-on desktop support for hardware, software, and mobile devices
• Troubleshoot issues via walk-ups, phone, email, and messaging
• Set up, image, and deploy laptops and workstations
• Support conference rooms, A/V, and executive technology needs
• Assist with onboarding/offboarding, user setup, and access management
• Handle desk setups, moves, and physical IT installations
• Partner with IT teams to resolve issues and support ongoing projects
• Document processes and contribute to improving support operations

Desktop support,Windows, hardware, software, mobile device support, troubleshooting, laptops, conference room support, O365, Active Directory, excellent communication skills, professional and presentable., * 2-4+ years of desktop or IT support experience

• Strong knowledge of Windows, Microsoft 365, and Active Directory
• Experience with device setup, imaging, and user support in an enterprise setting
• Excellent communication and customer service skills
• Ability to multitask and work effectively in a fast-paced environment
• Exposure to financial services or high-pressure environments is a plus