UX Writer - AI

Figma, Inc.
San Francisco, United States of America
4 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Senior
Compensation
$ 250K

Job location

Remote
San Francisco, United States of America

Tech stack

API
Artificial Intelligence
Programming Tools
Github
Screen Reader
Figma

Job description

We're looking to grow Figma's UX Writing team. While the title of this role is "UX Writer," you might think of yourself as a content engineer as much as a writer-someone who uses language to shape how people interact with AI, from crafting better inputs to defining clear, consistent outputs. You'll collaborate deeply in our most forward-looking areas, helping designers move from idea to product, faster and better.

As a senior member of the UX Writing team, you'll flex across high-priority initiatives, defining new spaces at the intersection of AI, design, and development. If you have an eye for craft, excellent writing chops, and a passion for new technologies, we'd love to hear from you.

This is a full-time role that can be held in our New York or San Francisco hubs, or remotely in the US.

What you'll do at Figma:

  • Contribute to overall product strategy around Figma's offerings
  • Define best practices for writing in AI-powered products, from prompting to interaction patterns.
  • Partner closely with product designers, product managers, product marketing managers, engineers, applied scientists, AI researchers, and fellow UX writers
  • Oversee language across a broad product suite, building taxonomies, glossaries, and other artifacts for both human and agentic ingestion
  • Measure and evaluate the quality of AI-generated language
  • Create, collaborate, and iterate on the user experience
  • Help deliver and refine clear storytelling around product needs and opportunities, * Holding interviews in an accessible location
  • Enabling closed captioning on video conferencing
  • Ensuring all written communication be compatible with screen readers
  • Changing the mode or format of interviews

To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.

Requirements

  • 5+ years of experience crafting simple, intuitive language solutions for complex user experiences
  • Proficient in collaborating in both design and technical environments, like Figma and GitHub
  • Skilled at developing systems-oriented, cohesive product narratives that reach beyond strings
  • Fluent in the behavior and architecture of modern AI products and how they are built
  • Effectively partners with cross-functional teams and leadership to drive aligned outcomes

While not required, it's an added plus if you also have:

  • Experience writing system prompts, designing agent behaviors, or creating other AI-powered features
  • Experience working directly with code, APIs, or other developer tooling.
  • A track record of leading 0-to-1 initiatives in ambiguous, fast-moving spaces, Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. The listed range is a guideline, and the range for this role may be modified. For roles that are available to be filled remotely, the pay range is localized according to employee work location by a factor of between 80% and 100% of range. Please discuss your specific work location with your recruiter for more information.

Benefits & conditions

Figma offers equity to employees, as well a competitive package of additional benefits, including health, dental & vision, retirement with company contribution, parental leave & reproductive or family planning support, mental health & wellness benefits, generous PTO, company recharge days, a learning & development stipend, a work from home stipend, and cell phone reimbursement. Figma also offers sales incentive pay for most sales roles and an annual bonus plan for eligible non-sales roles. Figma's compensation and benefits are subject to change and may be modified in the future.

Annual Base Salary Range:

$153,000-$250,000 USD

About the company

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma's platform helps teams bring ideas to life-whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!

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