Test Administrator (McAllen, TX)
Role details
Job location
Tech stack
Job description
The Test Administrator position is responsible for providing a secure exam delivery and superior customer service in a comfortable friendly environment. In this position, you will be required to:
-
Comply with all testing procedures and strictly adhere to company policies using careful judgment
-
Check in testing candidates, verify identification, and explain the exam process
-
Proctor / invigilate candidates while testing
-
Troubleshoot with internal departments to fix technical issues
-
Complete light housekeeping duties such as vacuuming the floors and sanitizing keyboards after each candidate has finished their examination
-
Other duties as assigned
Schedule Requirements
Our ideal candidate demonstrates teamwork, with the availability to work a variety of shifts any day - Monday through Saturday - between the hours of 7:15 am and 8:00 pm, and about 3 Saturdays per month. Sunday shifts would be infrequent, but a possibility if the need arises. Candidate must be open to flexible scheduling.
This is strictly a part-time position and will remain as such, 20-25 hours per week, with an expectation to work more hours if needed.
Schedules are available at least 2 weeks in advance.
Requirements
-
High school diploma or equivalent is required.
-
Minimum of 1 year customer service experience is preferred.
-
Experience proctoring or invigilating exams is highly preferred.
-
Must be flexible in work hours and days.
-
Beginner to intermediate experience in Microsoft Office (Word, Excel, and Outlook).
-
Must be able to sit for long periods of time and also escort candidates to and from testing room.
-
Must be able to bend, stoop and lift up to 20 lbs with reasonable accommodation.
-
Must be comfortable in a quiet testing environment, able to hear soft voices, and see details from a distance.
Benefits & conditions
Starting pay is $17.75 per hour.
This position is benefits eligible effective on your hire date. For more information, you may visit https://pearsonbenefitsus.com/new-employees/.
-
Medical, Dental, Vision, Life, Short-Term Disability and Voluntary Long-Term Disability benefits.
-
Paid holidays, vacation, sick and personal days per the NCS Pearson policies.
-
401(k) Retirement Plan with employer match.
-
Employee Stock Purchase Plan (bi-annual enrollment).
-
Tuition Reimbursement.
-
Company-paid life insurance and business travel insurance benefits.