Genesys Cloud CX consultant
Isite Technologies Inc
4 days ago
Role details
Contract type
Permanent contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
English Experience level
IntermediateJob location
Remote
Tech stack
Java
JavaScript
API
Amazon Web Services (AWS)
Github
Python
Node.js
Systems Integration
WebRTC
Internet Protocol Telephony
Genesys
React
Backend
Cloudformation
Infrastructure Automation Frameworks
Tools for Reporting
Front End Software Development
REST
Terraform
Docker
Jenkins
Requirements
Experience with Genesys Cloud CX, especially functions, flows, and APIs
Familiarity with WebRTC, SIP, or VoIP systems
3-5 years of professional experience as a full stack developer
Strong proficiency in typescript/go/javascript/python
Experience with React or another modern frontend framework
Backend experience with Node.js, Python, Java, or similar server-side platforms
Familiarity with CI/CD pipelines (GitHub Actions, AWS, Jenkins, etc.)
Comfort with Docker and infrastructure-as-code tools (Terraform, CloudFormation, etc.)
Experience working with RESTful APIs, integrations, and asynchronous systems
Familiarity with contact center analytics and reporting solutions
