Salesforce UX Designer
Role details
Job location
Tech stack
Job description
The User Experience (UX) Designer is responsible for shaping intuitive, scalable, and user-centered experiences across our CRM ecosystem while influencing the broader product roadmap to align with business goals and user experience outcomes. This role applies human-centered design principles to improve workflows, streamline digital interactions, and ensure consistent use of UX standards, design systems, and accessibility best practices. Partnering closely with Product Owners, Business Analysts, Architects, and Analytics, the UX Designer translates strategic priorities and user insights into clear design recommendations and actionable UX strategies. The role leads end-to-end UX evaluations, usability testing, and research to validate design decisions and drive continuous improvement across Salesforce applications. Operating within agile delivery cycles, this position balances long-term vision with practical feasibility to deliver high-impact, well-aligned solutions., User Experience & Design Execution
- Lead UX design efforts for Salesforce experiences across desktop and mobile, ensuring consistency with platform standards and enterprise design systems
- Translate business requirements, user research, and technical constraints into intuitive user flows, wireframes, and high-fidelity designs
- Design user-centered solutions that balance usability, scalability, accessibility, and business value
- Apply Salesforce Lightning Design System (SLDS) and platform best practices to deliver cohesive experiences
Collaboration & Product Partnership
- Partner closely with Product Owners and Business Analysts to shape requirements into usable, well-designed solutions
- Collaborate with Solution Architects, Salesforce Admins and Developers to ensure designs are feasible, clearly documented, and implemented as intended
- Participate in discovery sessions, design reviews, and sprint ceremonies to continuously refine solutions
- Advocate for UX best practices while adapting to the realities of enterprise delivery
Research, Validation & Continuous Improvement
- Conduct or support user research, usability testing, and feedback loops to validate design decisions
- Identify UX gaps and opportunities across existing Salesforce experiences and recommend improvements
- Contribute to shared UX standards, patterns, and documentation to promote consistency across teams
Requirements
- 3 or more years of professional UX design experience in digital product or enterprise application environments
- 2+ years of hands-on Salesforce UX experience (Lightning Experience, SLDS, Flows, custom components, etc.)
- Salesforce User Experience Designer certification (SFDC Admin and App builder certifications preferred)
- Strong understanding of user-centered design principles and interaction design best practices
- Experience creating wireframes, prototypes, and design artifacts using modern design tools (e.g., Figma, Sketch, Adobe XD, etc.)
- Ability to clearly articulate design decisions to both technical and non-technical stakeholders
- Experience working in agile or product-led delivery teams
- Working knowledge of quote lifecycle management and advanced analytics using tools such as CRMA, Tableau, and Power BI
Benefits & conditions
- Base Salary - $110,000 - $140,000 per year
- 401k plan
- Short-Term/Long-Term Disability
- Life Insurance
- Health, Dental, and Vision Insurance
- Paid time off
- Paid Holidays
- Opportunity for annual bonus
What CRH Offers You
- Highly competitive base pay
- Comprehensive medical, dental and disability benefits programs
- Group retirement savings program
- Health and wellness programs
- An inclusive culture that values opportunity for growth, development, and internal promotion
About CRH
CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.
