Event Services Tier I IT Support Analyst
Role details
Job location
Tech stack
Job description
A client of Insight Global is looking for an Event Services Tier I IT Support Analyst to join their team. This individual will be responsible for working at the events (sports games, concerts, corporate events, etc.) held at Mercedes-Benz Stadium providing Tier I IT support. On an event basis, this individual will be responsible for running tickets and supporting the IT hardware infrastructure at MSB, which includes TVs, Microsoft Surface tablets, desktops, and more. This is not a full-time 40-hour role, and candidates will only work on a sign up basis for events held at MSB. Pay rate for this position is $30/hr.
Requirements
- Any experience working in a customer service/call center environment doing IT support
? Desktop support, over the phone troubleshooting, etc.
? Tier I IT support experience
Experience working with a ticketing system ServiceNow experience
