IT Technical Writer

The Fountain Group
Phoenix, United States of America
3 days ago

Role details

Contract type
Temporary to permanent
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Intermediate
Compensation
$ 73K

Job location

Phoenix, United States of America

Tech stack

Microsoft Word
Microsoft Excel
Business Process Management
Microsoft Office
Microsoft Visio
Microsoft PowerPoint
SAP Applications
SAP Implementation
Software Version Control

Job description

Corning is seeking a temporary Technical Writer to support documentation of Standard Operating Procedures (SOPs) and related work instructions for SAP-enabled business processes across Supply Chain, Warehouse, and Manufacturing operations. This resource will partner with Value Stream Leads, business SMEs, and project team members to capture and document business processes in a clear, consistent, and controlled format. The role is intended to augment the documentation workload of the Value Stream Leads so they can remain focused on business operations and User Acceptance Testing (UAT) in support of SAP implementation success., * Document SOPs, work instructions, and process guides for SAP-enabled business processes.

  • Work with Value Stream Leads and SMEs to capture process flows, roles, decision points, exceptions, and controls.
  • Translate operational and system processes into clear, user-ready documentation.
  • Participate in process walkthroughs, workshops, and working sessions to gather documentation requirements.
  • Review and revise documentation based on stakeholder feedback.
  • Maintain documentation consistency, organization, and version control.
  • Support documentation readiness for UAT, training, go-live, and operational sustainment.

Requirements

Candidates should have practical knowledge of Supply Chain, Warehouse, and Manufacturing operations. Experience in solar module manufacturing is preferred., ** * Minimum 3 years of experience in technical writing, SOP development, or process documentation. (Required) ** * Experience documenting processes in Supply Chain, Warehouse, and/or Manufacturing environments. (Required)

  • Strong written communication, organization, and attention to detail. (Required)
  • Proficiency with Microsoft Office, including Word, Excel, and PowerPoint (Required); Visio preferred.
  • Ability to manage multiple priorities and work independently.

Education

  • Bachelor's Degree (preferred)
  • Associate's Degree (required)

Preferred Qualifications

  • Experience supporting SAP implementations or documenting SAP-enabled business processes.
  • Knowledge of inventory management, warehouse operations, production processes, procurement, and material movement.
  • Experience in solar module manufacturing preferred.
  • Experience supporting UAT, training documentation, or go-live readiness.

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