Analyst, Knowledge Management Specialist
Role details
Job location
Tech stack
Job description
The Knowledge Management Specialist supports the governance, organization, and delivery of critical information assets across the enterprise. This role ensures that firm and product copy, creative assets, and corporate statistics are accurate, accessible, and aligned with strategic messaging across global marketing and related departments. Information assets are not only well-managed but also strategically leveraged to support marketing effectiveness, regulatory compliance, and enterprise-wide alignment.
Critically, this role operates at the intersection of operations, data, technology, and creative execution-bridging functional silos to ensure that content is not only well-curated but also actionable, scalable, and insight-driven. The Specialist collaborates across teams to integrate structured data with creative outputs, enabling seamless delivery through digital platforms, content repositories, and enterprise systems. This cross-functional approach ensures that information flows efficiently, supports informed decision-making, and enhances the overall impact of marketing and communications efforts.
You will:
- Content Governance & Stewardship
- Maintain and update standard disclosures, presentation slides, bios, headshots, and product copy across platforms such as Bynder, Seismic, and Qvidian.
- Ensure consistency and compliance with firm-wide standards and regulatory requirements.
- Information Delivery & Accessibility
- Curate and publish reference materials, training guides, and strategic content via the intranet, content repositories, and the Global Marketing Center.
- Support automation and migration efforts to streamline access to the single source of truth.
- Stakeholder Collaboration
- Partner with marketing, compliance, and product teams to align messaging and ensure timely updates.
- Serve as the primary contact for content-related inquiries, feedback, and governance support.
- Operational Enablement
- Document and maintain data-driven processes to reduce redundancies, improve accuracy, and streamline workflows
- Facilitate knowledge sharing through department presentations and cross-functional training sessions.
- Carry out other duties as assigned
Requirements
- 1-3 years of experience
- Bachelor's degree or equivalent preferred or related work experience
- Strong project management and research skills
- Ability to multi-task and manage numerous projects concurrently
- Data literacy and analytical skills
- Meticulous attention to detail
- Positive attitude, strong business acumen and intellectual curiosity
- Collaborative and team-oriented, capable of building strong working relationships
- Strong writing and editorial skills
- An eye for design and brand
Nice to have skills
- Advanced knowledge of Microsoft Office Suite. Power BI preferred
- Experience with Adobe Creative Suite and WordPress preferred
- Experience with component content management systems, content governance and/or information cataloging preferred
- Knowledge of investment management industry preferred
Benefits & conditions
- Hybrid working and reasonable accommodations
- Generous Holiday policies
- Paid volunteer time to step away from your desk and into the community
- Support to grow through professional development courses, tuition/qualification reimbursement and more
- Maternal/paternal leave benefits and family services
- Complimentary subscription to Headspace - the mindfulness app
- Corporate membership to ClassPass and other health and well-being benefits
- Unique employee events and programs including a 14er challenge
- Complimentary beverages, snacks and all employee Happy Hours, The base salary range for this position is $50,000-$55,000. This range is estimated for this role. Actual pay may be different. This position will be open through May 31, 2026.