Remote Sr. Business Analyst (Product/Web)

This Product BA will work on a Product team and help to follow product norms from a BA perspective. They will run strong Agile norms, cadences, and ceremonies; gather documents requirements tied to customer data, supporting the delivery of customer facing web applications. Below is the tech stack and product details.

Tech Stack:

• Frontend Framework: React 18 with Next.js 14 (App Router)
• Styling: Tailwind CSS 3.x with custom design system
• Build Tool: Webpack 5 (via Next.js) with optimized bundling
• Type Safety: TypeScript 5.x for enhanced developer experience
• State Management: React Context + Zustand for global state
• Forms: React Hook Form with Zod validation

Project #1 Immediate Need - Medium/Small Business Website for booking hotel (launching July) This web application is a B2B travel program for small and medium businesses for this global hotel chain. Due to scalability limitations, the team is moving to a SaaS provider (a well established travel startup). This will launch in July. The focus is on end-to-end user experience rather than custom development-product documentation, recommendations, and decision support. Think Concur-like: companies sign up, add employees, manage bookings, and access hotel inventory in one system. Key goals include integrating reservations and loyalty, automating company verification, and ensuring the product experience comes to life from signup through booking.

Project #2 - Luxury Travel Website (BA assignment targeted for Q1) This web application is a part of a large global hotel chain offering a luxury travel website accessible only to select hotels and approved travel advisors. It provides exclusive hotel details not available on the .com site (e.g., GM contact info, luxury experiences). The team is currently partnering with an agency on a rebrand, with approval to add resources to support research, design, and day-to-day execution. Once the rebrand is complete, the BA will transition to this project. The website launch is targeted for Q1 next year, and the role will be hands-on app-dev BA work (Jira stories, sprint execution).

5-7 years as a BA in product space who can advise on this project at an enterprise level

• Run agile ceremonies for the Product Manager who knows what mature digital Product Management looks like
• Advise on how to best structure ceremonies to operate on an industry norm for a Product Lifecycle
• Advise on writing clear user stories
• Core BA skillset in the product space
• Someone who has worked on an employee facing product, knowing the operational flow of dealing with guests/customers face to face
• Must work CST time zone
• Someone who has dealt with ambiguity well
• React and Next.JS

Local to Chicago Scrum/Agile certifications Scrum Master background Someone who has dealt with re-platforming into a new technology React Advise on how to best structure ceremonies to operate on an industry norm for a Product Lifecycle Someone who has worked on an employee facing product, knowing the operational flow of dealing with guests/customers face to face React and Next.JS

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.