Enterprise Systems Analyst

As an Enterprise Systems Analyst at Foster + Partners , you'll play a key role in shaping, supporting and evolving our Dynamics 365 platform, with a strong focus on Customer Engagement modules. Sitting within our Information Systems team, this role is ideal for someone who enjoys hands-on system ownership, continuous improvement and acting as the technical bridge between technology and the business in a fast-paced, collaborative studio environment. This role is ideal if you want to:

• Take ownership of a live Dynamics 365 environment and help it perform at its best.
• Be the go-to technical expert for CRM and Customer Engagement systems.
• Work closely with stakeholders to turn real business needs into smart system solutions.
• Get hands-on with configuration, workflows and platform optimisation.
• Support system releases, updates and ongoing improvements post go-live., We offer a benefits package designed to help you thrive professionally and personally. This includes: private medical insurance for you and your family; life assurance; personal travel insurance; access to a range of wellbeing support, comprising virtual GP services, mental health support and lifestyle coaching; as well as discount programmes for various retailers. On our London campus, we have subsidised catering facilities, and host regular social events, and sports activities, for everyone to enjoy.

To support you in building a meaningful career, the practice offers opportunities to develop both your technical and non-technical skills through continuous learning, professional development support, and knowledge sharing and insights from experienced colleagues.

If our designs spark your curiosity and you would like to contribute to solving complex challenges with local and global impact, we invite you to join our team. You'll be challenged and inspired, collaborating on extraordinary projects in an environment designed to cultivate excellence. About Foster + Partners We believe in the power of design to enhance everyday life. Through a culture of purposeful curiosity, our work defines the way tomorrow's built environments look, feel and function. Founded in 1967 by Norman Foster, what began as a small team is now a global practice with an outstanding design legacy, creating innovative and thoughtful solutions that shape skylines and landscapes around the world.

Whether designing an entire city or a bespoke door handle, we approach every project with ambition and dedicated creativity - and we seek exceptional people to enrich our practice. If you enjoy solving complex challenges and creating industry-defining designs and solutions, we invite you to join our team.

The practice is committed to supporting diversity and inclusivity and strives to create a working environment that is responsive to different cultures. We value the contributions of our diverse and creative team and are proud to offer equal opportunities for all.

If you have any questions about our application process, or need support submitting your application, please contact us at . Details on how we process and retain applicant data are set out in our PreHire Privacy Notice.

• Hands-on support and administration of Dynamics 365, particularly CE modules.
• Strong system configuration skills, including security roles, access and environments.
• The ability to translate user requirements into effective technical solutions.
• Confidence supporting BAU issues while driving long-term system improvements.
• Experience working with Dynamics 365 in a technical, systems or admin role.
• Background in CRM, business systems analysis or IT support.
• Strong understanding of workflows, business rules and process automation.