IT Project Manager

• Develop and maintain comprehensive delivery plans across the product lifecycle, incorporating technical, business change, and operational needs.
• Lead release and environment planning to prevent conflicts and delays, ensuring sustainable delivery pace for high-risk, complex projects.
• Build strong relationships with internal teams, stakeholders and third-party suppliers.
• Set clear, measurable goals and objectives, onboard team members, and foster a positive, collaborative working environment.
• Provide guidance, mentor and manage junior Delivery Managers.
• Champion agile engineering and continuous delivery methods.
• Facilitate agile ceremonies, planning workshops, and lessons learned activities.
• Coach and mentor teams in agile practices, driving innovation and best practice adoption across the delivery function.

• Proven track record of delivering large, complex projects independently.
• Deep understanding of agile and lean practices.
• Strong stakeholder management and communication skills, able to engage at all levels.
• Experience in software engineering and product design, with hands-on collaboration with development teams.
• Expertise in risk, issue, and dependency management across the full product lifecycle.
• Commercial acumen, including contract negotiation and budget management.
• Ability to coach and lead teams, drive performance, resolve conflicts, and foster a culture of continuous improvement.

We are TfGM, seeking an experienced Senior Delivery Manager to lead large, complex projects that will reshape ticketing and retail for Greater Manchester. In this permanent role within our diverse Ticketing Team, you will earn a competitive salary ranging from £69,608 to £77,318 per annum, depending on experience, along with generous benefits including annual leave, free travel on public transport, and a robust pension scheme. We promote a culture of flexible working to support a healthy work-life balance and encourage our team to embody our values of Deliver, Care, and Adapt.