Solutions Architect

Delivery & Account Ownership

• Own end-to-end service delivery outcomes for assigned accounts, ensuring quality, scope adherence, and client satisfaction.
• Function as a Tier 4 Hypercare Engineer for both service interruption escalations and bridging the gaps that often arise during vendor support issues.
• Serve as the primary technical point of contact for key customers, building trusted relationships that drive retention and expansion.
• Manage both internal and external technical resources to create exceptional customer and service outcomes.
• Identify and pursue opportunities to grow services revenue within existing accounts through consultative engagement.
• Provide the team with expert problem-solving skills and outside-the-box approaches to existing dilemmas, which often include architectural redesigns.
• Contribute directly to billable work, maintaining a meaningful utilization target.

Technical Expertise

• Architect and implement security solutions spanning SIEM deployment and migration, SOAR automation, SOC operations, MDR, and custom detection engineering.
• Design and execute threat hunting methodologies and develop tailored detection content aligned to customer environments and threat models.
• Advise on and implement security program strategy, including risk frameworks, maturity assessments, and roadmap development.
• Support SaaS security platform implementations (CrowdStrike, Sentinel, Splunk, Chronicle, and similar).
• Apply foundational networking principles and cloud security best practices across AWS, Azure, and GCP environments.
• Stay current on AI-driven security capabilities and emerging cyber risk trends, translating these into practical client guidance.

Services Development

• Contribute to the definition and refinement of service offerings, packaging technical capabilities into repeatable, sellable engagements.
• Inform go-to-market positioning based on frontline delivery experience and client feedback.
• Help establish and evolve delivery methodologies, playbooks, and quality standards.

• 8+ years in cybersecurity with progressive experience across multiple security domains.
• Demonstrated ability to lead technical teams while maintaining hands-on delivery contributions.
• Deep familiarity with at least three of the following: SIEM architecture and migration, SOAR/automation design, detection engineering, threat hunting, SOC operations, MDR.
• Working knowledge of security program development, cyber risk frameworks, and compliance landscapes.
• Experience with major security platforms (CrowdStrike, Splunk, Microsoft Sentinel, Palo Alto, Chronicle, or similar).
• Strong understanding of networking fundamentals (TCP/IP, DNS, firewall architecture, segmentation) and cloud infrastructure security.
• Proven track record of managing client relationships and expanding services revenue within accounts.
• Comfort operating in a services environment with utilization expectations and billable targets.
• Exceptional communication skills able to translate complex technical concepts for executive and technical audiences alike.
• A fast learner who thrives in ambiguity and can ramp quickly on unfamiliar technologies or domains.

NICE TO HAVE

• Experience in a professional services, consulting, or MSSP environment.
• Familiarity with government contracting and compliance frameworks (FedRAMP, CMMC, NIST 800-171).
• Relevant certifications (CISSP, CISM, GIAC, CrowdStrike CCFA/CCFR, Splunk, Azure/AWS Security).
• Background in AI/ML applications within cybersecurity.
• Prior P&L or revenue ownership experience.

Salary: $70 - $125 per hour

A bit about us:

We are a Software Consulting firm working with enterprise and start companies that are AI driven and we are developing some of the most cutting edge software/security solutions platforms in the world.

Why join us?

• Competitive Compensation
• Work on incredible projects that are fun and challenging
• Full Benefits (Medical, Vision, Dental)
• 401k
• Long term Contract to Hire opportunity