IT support professional

VC5 Consulting
Houston, United States of America
5 days ago

Role details

Contract type
Temporary to permanent
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Intermediate

Job location

Houston, United States of America

Tech stack

Virtual Private Networks (VPN)
Windows Server
Computer Networking Systems
Server Operating Systems & Platforms

Job description

We are seeking a contract IT support professional who may transition to a permanent role, responsible for all IT issues at an assigned site. This role entails delivering second-level desktop support, managing PC inventory, and assisting in critical IT initiatives while maintaining strong communication with stakeholders. Frequent travel will be required, offering a unique opportunity to engage with diverse environments and challenges., * Serve as the primary IT support contact on-site, addressing and resolving any technical issues that arise promptly.

  • Manage PC inventory effectively, ensuring all equipment is accounted for and in proper working condition to support operational needs.
  • Assist actively in various IT initiatives, contributing to the advancement of technical solutions and systems.
  • Provide second-level desktop support with a focus on excellent customer service, ensuring that all end-user technical needs are met efficiently.

Requirements

  • Minimum of 2 years of experience in IT support roles, preferably within the Oil and Gas sector, addressing both hardware and software challenges.
  • Technical expertise in managing server environments, particularly with Server 2019, alongside proficiency in Cisco networking gear.
  • Hands-on experience with troubleshooting PC, LAN, WAN, and VPN solutions in dynamic work environments.
  • Possession of a valid TWIC Card, along with an excellent driving record and a reliable vehicle for on-site travel.

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