Technician Field IT
Role details
Job location
Tech stack
Job description
The Freeman Company is seeking a Technician to prepare regular work assignments related to the strategy of the department or work team. As an IT Technician, you will operate in a highly autonomous role, so good communication is key. Maintain the technical computing infrastructure within the business. Responsible for the wellbeing of the Business Unit computing infrastructure including networks, computers, operating systems, data storage, security and "help desk" related functions., * Set up and/or install new equipment and systems
- Maintain and setup equipment that is utilized for showsite and offsite locations
- Troubleshoot and/or repair equipment and system issues
- Restore files when necessary
- Provide training solutions such as documentation of systems and procedures
- Provide basic systems orientation to new staff
- Troubleshoot and repair network issues such as LAN hardware and connectivity
- Troubleshoot hardware, perform repair and preventive maintenance
- Research, evaluate, develop, and implement solutions for users in response to inquiries or demonstrated needs
- Work with Project Managers on any new IT initiatives
Requirements
- Associate's degree preferred, High School Diploma or Equivalent with relevant work experience required
- Minimum four (4) years of IT Technician Experience
- Ability to troubleshoot Windows 11, MS Office Suite, MacOS, and iOS
- Proven to have worked with limited supervision will be essential as you deal with demanding users in a challenging fast- paced work environment
- Ability to travel to local sites within your area will be required to resolve problems that cannot be solved remotely
Benefits & conditions
The Freeman Company provides benefits that aim to empower our people and their families to thrive mentally, physically, and financially. These are a handful of the types of programs and benefits our full-time people may be eligible for. There may be some variances in specific benefits across regions.
- Medical, Dental, Vision Insurance
- Tuition Reimbursement
- Paid Parental Leave
- Life, Accident and Disability
- Retirement with Company Match
- Paid Time Off