Senior Manager, Conference Operations - Remote - Nationwide
Role details
Job location
Tech stack
Job description
- Lead the end-to-end strategy and execution of a national conference portfolio (40+ events annually), ensuring alignment with growth objectives, lead generation priorities, and executive engagement strategies.
- Own conference portfolio planning, including long-term strategy, annual prioritization, and continuous optimization based on performance and ROI.
- Provide strategic recommendations on conference participation, sponsorships, and investments based on ROI, market positioning, and growth priorities.
- Drive budget strategy and financial oversight, including forecasting, allocation, tracking, and optimization of conference spend.
- Establish and scale standardized workflows, policies, and operating models leveraging CRM and technology platforms to improve efficiency, visibility, and reporting.
- Oversee all conference logistics and execution, including registration, travel, vendor coordination, and on-site/virtual delivery.
- Lead cross-functional coordination with Marketing, Lead Generation, and Growth teams to ensure integrated conference strategies and execution.
- Analyze conference performance and deliver data-driven insights and recommendations on ROI, future participation, and portfolio optimization.
- Own and optimize conference technology systems (CRM, reporting tools, platforms) to enable real-time tracking, performance visibility, and scalable operations.
- Lead contract negotiation and vendor management, ensuring favorable terms, cost efficiency, and high-quality delivery.
- Oversee development and delivery of conference content and materials, ensuring alignment with brand, messaging, and growth strategy.
- Direct virtual and hybrid event execution, including platform management and vendor coordination.
- Serve as the primary point of accountability for conference outcomes, operational excellence, and stakeholder satisfaction.
- Lead administrative and operational strategy, including resource allocation, workflow optimization, and process standardization across Growth Operations.
- Drive adoption and advancement of technology, automation, and AI-enabled solutions to reduce manual work and enhance reporting, insights, and scalability.
- Oversee planning and execution of large-scale leadership meetings and strategic events, ensuring alignment with organization objectives.
- Ensure compliance, contract execution, and operational governance (NDAs, BAAs, LOIs, vendor agreements).
- Act as a cross-functional leader and liaison, resolving complex operational challenges and aligning stakeholders across departments.
- Lead and contribute to strategic initiatives and projects that advance Growth Operations capabilities.
- Oversee compliance and process adherence for the team.
- Lead and develop a high-performing administrative team through, mentoring, managing workloads, recruitment, and performance reviews.
- Design and implement training programs, onboarding processes, and ongoing professional development initiatives.
- Champion a culture of excellence, collaboration, and accountability through mentorship, structured check-ins, and continuous improvement efforts.
- Develop and execute talent development strategies, ensuring the team has the skills and capabilities to support current and future business needs.
- Resolve complex team challenges and employee relations issues with discretion, empathy, and leadership maturity., Even when you are working remotely, you are an important part of the Vituity Community. We offer plenty of opportunities to engage with other Vitans through a variety of virtual meet-and-greets, events and seminars.
- Monthly wellness events and programs such as yoga, HIIT classes, and more
- Trainings to help support and advance your professional growth
- Team building activities such as virtual scavenger hunts and holiday celebrations
- Flexible work hours
- Opportunities to attend Vituity community events including LGBTQ+ History, Día de los Muertos Celebration, Money Management/Money Relationship, and more
Requirements
- Bachelor's Degree OR an equivalent combination of education and experience that can display same level qualifications to successfully perform the role required.
- 5-7 years of work experience, ideally in healthcare setting within sales, marketing, or events required.
- 3+ years leading and managing team members required.
- Proven experience in event and conference management.
- Strong leadership and team motivational skills.
- Proven ability to meet and exceed goals.
- Experience in sourcing and managing all aspects of live and virtual events.
- Ability to overcome challenges or obstacles in the moment.
- Proven experience managing multiple, competing priorities while working towards an established goal.
- Demonstrated self-learner interested in continued professional development and personal growth.
- Proficient in Microsoft office (Word, Excel, PowerPoint).
- Proficiency in Windows platform.
- Excellent writing, communication research, and analysis, editing, and proofreading skills.
- Problem solving skills.
- Ability to establish credibility with high-level management.
- Detail oriented, organized, and flexible individual able to perform multiple tasks with varying priorities under conditions requiring speed and accuracy.
- Ability to grasp complex concepts and translate them into clear copy or graphics.
- Demonstrate showing initiative and seeking appropriate guidance and input from others.
- Ability to effectively lead project teams as well as work collaboratively as a team member in a fast-paced environment.
Benefits & conditions
Vituity cares about the whole you. With our comprehensive compensation and benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future.
- Superior health plan options
- Dental, Vision, HSA/FSA, Life and AD&D coverage, and more
- Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6% plus discretionary profit-sharing contributions (eligible January following 18 months of service)
- Generous paid time off starting 3-4 weeks' annually
- Student Loan Refinancing Discounts
- Professional and Career Development Program
- EAP and travel assistance included
- Wellness program
- Purpose-driven culture focused on improving the lives of our patients, communities, and employees
We are excited to share the base salary range for this position is $95,590 - $121,875, exclusive of fringe benefits or potential bonuses. This position is also eligible to participate in our annual corporate Success Sharing bonus program, which is based on the company's annual performance. If you are hired at Vituity, your final base salary compensation will be determined based on factors such as skills, education, and/or experience. We believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please speak with a recruiter for more details.
We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. When we work together across sites and specialties as an integrated healthcare team, we exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it. Come grow with us.