Senior Help Desk Engineer in New York

We are seeking a highly skilled and experienced Sr. Help Desk Engineer (Contractor) to assist with the technology consolidation of multiple entities into a unified environment. This is a hands-on, 100% onsite role in Mid-Town Manhattan, ideal for someone experienced with desktop buildouts, profile migration, endpoint management, and project-based user support., * Build, configure, and deploy Windows desktops and laptops for end users across multiple organizations

• Create and migrate user profiles as part of the entity consolidation project
• Update, test, and troubleshoot desktop software and operating systems
• Ensure smooth onboarding of users and devices using Microsoft Intune and Windows Autopilot
• Provide Tier 2/3 support for desktop hardware/software issues, escalating as needed
• Collaborate with project managers and technical leads to execute migration tasks according to project timelines
• Document processes, configurations, and solutions as needed for project consistency and knowledge sharing
• Support end users in person and respond to service requests efficiently and professionally

• Hands-on experience with Microsoft Intune and Windows Autopilot (required)
• Proven ability to build and deploy Windows desktops and manage user profiles
• Strong desktop support skills for both hardware and software in enterprise environments
• Experience with desktop software installations, updates, and troubleshooting
• Experience supporting migrations or consolidations of IT environments is highly desired
• Excellent interpersonal and communication skills
• Proven track record of professionalism and reliability in fast-paced settings

Qualifications:

• Prior experience in IT consolidation, merger, or acquisition projects
• Familiarity with user data migration tools and scripting a plus (e.g., PowerShell)
• Certifications such as Microsoft 365: Modern Desktop Administrator Associate (MD-100, MD-101)

Energy Jobline is the largest and fastest growing global Energy Job Board and Energy Hub. We have an audience reach of over 7 million energy professionals, 400,000+ monthly advertised global energy and engineering jobs, and work with the leading energy companies worldwide. We focus on the Oil & Gas, Renewables, Engineering, Power, and Nuclear markets as well as emerging technologies in EV, Battery, and Fusion. We are committed to ensuring that we offer the most exciting career opportunities from around the world for our jobseekers.