Data Analyst

This Data Analyst will support internal teams and external customers by helping deliver accurate reporting and data solutions. The role focuses on executing reporting requests, supporting data imports/exports, and assisting with data-related tasks under established processes and team standards., Supporting customer and internal requests for reports, data imports, and data exports

• Gathering requirements and documenting details in JIRA tickets

• Writing and updating SQL queries to support reporting and data requests

• Creating and maintaining reports using SSRS and/or PowerBI

• Assisting with data validation and basic QA testing

• Updating existing documentation and following established data processes

• Collaborating with senior analysts and engineers to troubleshoot issues

• Adhering to data security, confidentiality, and internal policies

Bachelor's degree or equivalent practical experience

• 4+ years of experience in a data analyst or reporting-focused role

• Working knowledge of SQL for querying and basic data manipulation

• Experience creating or maintaining reports using tools such as SSRS, PowerBI, or similar BI tools

• Proficiency with Microsoft Excel (or Google Sheets)

• Experience documenting work and tracking requests using JIRA or a similar ticketing system

• Strong attention to detail and ability to manage multiple requests

• Clear written and verbal communication skills

• Ability to work independently with general direction and support - Experience supporting government, public sector, or regulated environments

• Exposure to data imports, exports, or migrations

• Familiarity with Visual Studio / SSRS

• Experience working in a customer-facing or client-support environment

• Basic understanding of data quality checks or QA testing