Release Manager

Role: Responsible for leading the planning, coordination, and execution of software releases across all environments, ensuring alignment with business objectives, technical readiness, and operational stability. Goals: Deliver efficient, timely, and high-quality software releases by owning and enforcing release tollgates, while proactively identifying and mitigating risks throughout the release lifecycle. Responsibilities: Plan and coordinate release schedules across teams Identify and mitigate risks to ensure successful delivery Enforce tollgate checkpoints and compliance standards Own and ensure adherence to the change management process Oversee overall release readiness Manage release communications and stakeholder engagement Maintain and archive all required documentation and artifacts Collaborate with various stakeholders; bridging the gap between teams Monitor and improve release processes Lead retrospectives and document lessons learned

Project planning, scheduling, and coordination Change and release management ownership Calendar and runbook creation Risk identification and mitigation Quality assurance understanding, including testing and post-release validation Attention to detail and process compliance Strong written and verbal communication Stakeholder management and cross-functional collaboration Negotiation and leadership skills Analytical thinking and problem-solving Documentation and artifact management Organizational and time management skills Required Tool Proficiency: ITSM Remedy or ServiceNow Atlassian tools including proficiency in Jira Familiarity with release automation and CI/CD tools Fundamentals of version control topology Agile