SAP CRM Inhouse Consultant / SAP S/4HANA CM (m/f)

BROMsolutions AG
Zürich, Switzerland
2 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Shift work
Languages
English, German

Job location

Zürich, Switzerland

Tech stack

Agile Methodologies
Confluence
JIRA
Azure
Automation of Marketing
Microsoft Office
Scrum
SAP CRM
SAP S/4HANA

Job description

  • Own the product vision and roadmap, supporting the transformation from CRM 7.0 (on premise) to SAP S/4HANA CM (Customer Management)
  • Manage and prioritize the product backlog, including release planning
  • Collaborate with international stakeholders to gather, assess, and prioritize requirements
  • Translating business needs into epics, features, and user stories
  • Drive initiatives end-to-end from ideation to successful delivery
  • Ensure data quality, process consistency, and compliance
  • Support adoption through training, communication, and change management
  • Enable and drive system adoption across multiple countries

Requirements

  • Degree in Business, IT, or a related field
  • Several years proven experience as a Consultant in a CRM related environment, ideally with SAP CRM or S/4HANA CM
  • Strong understanding of sales, service, and customer processes
  • Experience with agile methodologies (Scrum/Kanban) and tools like Jira and Confluence, Azure DevOps, all MS office applications etc.
  • Experience in global rollouts and change management
  • Strong stakeholder management skills in an international environment
  • Structured, solution-oriented mindset with strong prioritization skills
  • Excellent communication skills and ability to influence diverse stakeholders also in high management positions
  • Knowledge of data, BI, or marketing automation is an advantage
  • Fluent in German and English

Benefits & conditions

  • Very international and multicultural business environment
  • New, modern, and ergonomic offices
  • Parking available and close public transportation connections
  • Flexible working hours, 2 days Home office possible per Week
  • Profitable pension fund
  • Individual benefits to choose from like, contribution to public transportation, parking,extra vacation days, company products, bike/ e-bike, sports equipment
  • Own fitness room and free coffee and fruits

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