Data Center Technician - Data Center Technician I

As a Data Center Technician, you will be a primary resolver for the support team, skilled at troubleshooting and resolving complex hardware infrastructure issues. You will create and maintain documentation on supported technologies and effectively pass down knowledge to junior staff. This role requires working autonomously to resolve most support issues and executing small projects independently., * Troubleshoot and resolve complex hardware infrastructure issues.

• Create and maintain documentation on supported technologies.
• Pass down knowledge of technologies to junior staff members.
• Perform remote system administration tasks as part of a virtual team.
• Automate tasks with scripts where necessary.
• Execute small projects and assist in planning larger local projects.
• Act as the initial escalation point for junior technicians.
• Understand all aspects of the equipment you support.

Experience: Proven experience in a data center or technical support environment. Ability to work autonomously and make decisions while also taking direction.

Technical Skills: Basic to intermediate system administration skills are required. The ability to automate tasks with scripts is necessary.

This position requires adherence to a set shift schedule. Possible shift durations for the contract are:

• Sunday - Wednesday (6:00 AM to 4:30 PM)
• Sunday - Wednesday (7:30 AM to 6:00 PM)
• Sunday - Wednesday (6:00 PM to 4:30 AM)
• Sunday - Wednesday (7:30 PM to 6:00 AM)
• Wednesday - Saturday (6:00 AM to 4:30 PM)
• Wednesday - Saturday (7:30 AM to 6:00 PM)
• Wednesday - Saturday (6:00 PM to 4:30 AM)
• Wednesday - Saturday (7:30 PM to 6:00 AM)

Compensation & Benefits

The pay rate for this position is between $20.00 and $26.00 per hour. Specific compensation will be determined based on experience and qualifications.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Everforth Apex uses a virtual recruiter as part of the application process. Click for more details.