Software Development Manager, AWS Billing

AWS Bill Generation is seeking an experienced Software Development Manager to lead the Bill Compute Service (BCS) team. The BCS team within AWS Bill Generation develops and maintains mission-critical services that power billing calculations across approximately 21 million customer accounts. BCS provides a simplified interface for bill computation while managing complex backend orchestration, customer segmentation, infrastructure provisioning, and automated workload routing. The team's primary mission is to deliver the simplest possible bill generation experience-one requiring no configuration from clients or operators-with the strategic vision of generating bills at any scale, from a single customer to the entire customer base simultaneously.

You will manage a team of Software Development Engineers across multiple experience levels and drive the strategy, execution, and operational excellence of the unified billing control plane serving millions of customer accounts.

Key job responsibilities

• You will be responsible for a portfolio of critical billing infrastructure and orchestration services, including:

• The primary interface for invoking bill computation, abstracting complex implementation details to software clients.

• The core business logic that groups related accounts for a customer and determines the appropriate sequence of billing steps for calculating bills.

• The routing service that maps and triggers bill computation on suitable hardware infrastructure as well as managing the underlying compute cluster running critical billing processes.

• Expanding the modern bill computation stack to all AWS partitions and sunsetting legacy platforms used for billing, contributing to region parity goals., Lead and grow a high-performing engineering team, mentoring engineers and fostering a culture of ownership and operational excellence.

• Deliver on the north star vision of the simplest possible bill generation experience, including low latency bill computation (< 2 hours for 21 million accounts) and zero manual intervention.

• Execute the multi-year roadmap, including customer-level workflow support and onboarding of new clients like billing simulations and E2E testing services.

• Drive operational excellence for your team including reducing on-call pages through systemic improvement of billing services.

• Champion innovation, advocating for AI first development strategy including optimization of billing processes using AI.

• Define and track P0 metrics used in business reviews to understand key performance metrics and measure progress

About the team You'll lead a team at the heart of AWS's billing infrastructure - a domain where accuracy, reliability, and simplicity directly impact every AWS customer. You'll have the opportunity to modernize a critical platform, deprecate legacy systems, and shape the future of how AWS generates bills for millions of accounts worldwide. This is a high-visibility role with a direct impact on AWS's financial operations and customer trust.

5+ years of engineering team management experience including managing senior engineers.

• 7+ years of software development experience with strong technical depth in distributed systems.
• Bachelor's degree in computer science, engineering, or a related field (or equivalent experience).
• Experience delivering large-scale, mission-critical services with high availability requirements.
• Track record of driving multi-year technical strategies from vision through execution.

Preferred Qualifications

• Experience with AWS billing, commerce, or financial systems at scale.

• Familiarity with batch computation platforms, orchestration frameworks, and workflow engines.

• Experience managing legacy system deprecation and large-scale migration programs.

• Demonstrated ability to operate in a high-severity incident environment and drive operational improvements.

• Experience with region-build automation and multi-partition service launches.

• Passion for leveraging generative AI tools to accelerate team productivity and onboarding.

• Master's degree in computer science or related field., 3+ years of engineering team management experience

• 7+ years of engineering experience

• 8+ years of leading the definition and development of multi tier web services experience

• 3+ years of Software Engineer, Software Developer, or related occupational experience

• 1+ years of providing technical leadership and project management for all aspects of the software development lifecycle experience

• 1+ years of developing large-scale, multi-tiered distributed software systems using Java, C#, or C++ experience

• 1+ years of developing large-scale, multi-tiered distributed software systems using service-oriented architecture experience

• 1+ years of developing large-scale, multi-tiered distributed software systems using distributed programming experience

• Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field

• Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations

• Experience partnering with product or program management teams

Preferred Qualifications

• Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
• Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Seattle - 184,900.00 - 250,200.00 USD annually