AI/ML Engineer - Remote or Hybrid in MN/DC/NJ

• Design and build AI-powered features using NLP/LLMs and classical ML for provider chat and voice workflows
• Deliver end to end: data preparation, modeling/experimentation, evaluation, API integration, deployment, and monitoring in cloud environments
• Implement responsible AI guardrails (content safety, PHI/PII controls, prompt hygiene, evaluation suites) and collaborate with governance/review partners
• Develop and maintain web services and APIs that expose ML capabilities; write clear documentation and runbooks
• Apply MLOps practices (CI for ML, model registry, reproducible experiments) and contribute to on call/operational support with mentorship
• Collaborate with product, architecture, security, data, and platform teams to align with enterprise standards and deliver measurable outcomes
• Continuously improve code quality, test coverage, latency, reliability, and cost per inference
• Design, develop, and deploy AI-powered solutions using no-code, low-code, and advanced platforms, translating business needs into scalable applications that enhance products, workflows and decision-making

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

• 1+ years of total software engineering experience
• 1+ years of experience with Python and/or Java programming
• 1+ years of experience building and integrating modelbacked APIs/services (Python, Node, or Java) into production systems
• 1+ years of handson experience in AI/ML (e.g., NLP, GenAI, predictive modeling, or recommendation systems)
• 1+ years of experience working with AWS cloud and core components (containers/serverless, IAM basics, storage/networking fundamentals, logging/metrics)
• 1+ years of experience implementing security, access control, monitoring/alerting, and foundational resiliency/DR concepts for cloud applications
• 1+ years of experience with version control, code reviews, automated testing, and CI/CD

Preferred Qualifications:

• Bachelors degree in Computer Science/related fields or equivalent experience
• Exposure to healthcare data/processes

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $72,800 to $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. You'll enjoy the flexibility to work remotely* from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.