Computer and Hardware Support - Field Technician in Bergenfield

• Windows Server environment configuration, maintenance and troubleshooting
• Set up hardware and install and configure software and drivers
• Maintain and repair technological equipment (e.g. routers) or peripheral devices
• Install well-functioning LAN/WAN and other networks and manage components (servers, IPs, etc.)
• Manage security options and software in computers and networks to maintain privacy and protection from attacks
• Perform regular upgrades to ensure systems remain updated
• Troubleshoot system failures or bugs and provide solutions to restore functionality
• Arrange maintenance sessions to discover and mend inefficiencies
• Keep records of repairs/fixes for future reference and document all technical procedures/user guides for fellow team members
• Offer timely technical support and teach users how to utilize computers correctly
• Perform work at client locations and in-house Windows Server environment configuration, maintenance and troubleshooting
• Manage all aspects of the networking platform
• Troubleshoot network & system issues
• Monitor active network and server infrastructure
• Perform routine preventative maintenance on equipment
• Administer network security measures to prevent system interruptions or breaches
• Execute sensitive data backup and restoration procedures

We are looking for a qualified IT Field Technician with the ability to install, troubleshoot and repair computers independently.

As a computer technician, you must be well-versed in computer systems, servers and network functions, and be able to troubleshoot problems both on your own and as part of a team. The ideal candidate will be able to work diligently and accurately, will possess great problem-solving ability in order to fix issues, and ensure functionality. The goal is to install and maintain high-quality networks, servers and computer systems for our existing clients along with new clients., * Previous experience as a computer technician or network or systems administrator

• Strong troubleshooting and critical thinking skills is a must
• Knowledge of TCP/IP and data protocols
• Ability to prioritize and multitask
• Deadline and detail-oriented
• Windows Server environment configuration, maintenance and troubleshooting
• Staff and project management abilities
• Thorough knowledge of and passion for computer systems and IT components
• Good knowledge of internet security and data privacy principles
• Excellent communication and troubleshooting skills
• Professional, neat appearance and reliable transportation required for visiting clients on-site
• Exceptional organizing and time-management skills
• BS/BA in Computer Science, or relevant field
• Experience with LAN/WAN networks with additional database experience in Access, Alpha Anywhere, and SQL a major plus

With such a large variety of clientele, every day brings forth new challenges and opportunity. We are a growing company filled with individuals who are looking for more teammates that are just as driven as we are.

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