Systems Analyst
Role details
Job location
Tech stack
Job description
Kforce has a client that is seeking a Systems Analyst in Fort Lauderdale, FL to support a large-scale loyalty program operating across multiple venue types. This role supports hundreds of active installations, including new site openings, testing initiatives, and ongoing operational monitoring. This is a hands-on, analytical role focused on system health, data flow accuracy, testing support, and behavioral analysis of the loyalty platform. Key Responsibilities:
- Support new system installs and ensure accurate data flow from point-of-sale (POS) systems
- Monitor system health and operational performance across multiple live environments
- Execute and support test plans for defect fixes and major releases
- Assist with system analysis to identify anomalies or suspicious activity patterns
- Partner with internal IT and business teams to troubleshoot and resolve issues
- Support ongoing program optimization as the loyalty platform continues to scale
Requirements
- 3-5 years of experience in a System Analyst, Application Support, or similar role
- Strong analytical and troubleshooting skills
- Experience executing test plans and supporting system releases
- Ability to analyze system behavior and identify trends or irregularities
- Comfortable working across multiple systems and data sources
- Strong communication skills and willingness to learn new business processes
Nice-to-Have Skills:
- Exposure to data analysis or pattern recognition (e.g., fraud detection scenarios)
- Awareness or interest in AI and machine learning concepts (not required)
- Experience supporting POS, transaction-based, or loyalty systems
Benefits & conditions
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
