IT Field Engineer

You won't be covering dozens of sites. You'll be responsible for a handful that actually rely on you. If you've worked in school IT, you'll know how it usually goes. Too many sites, constant reactive work, and no time to fix things properly.

This role is set up differently. You'll support around 8 to 9 schools across Hull. The same sites, the same people, and the chance to get on top of things instead of chasing tickets all day.

The role: This is a field-based position, with most of your time spent on-site in schools. You'll become a familiar face. Staff will know you, trust you, and come to you when they need support. It's as much about how you work with people as it is your technical ability. You'll also have the backing of a service desk, so you're not dealing with everything on your own.

What you'll be doing:

• Providing on-site IT support across primary and secondary schools.
• Troubleshooting devices, networks and classroom technology.
• Supporting Windows 11, Office 365 and Windows Server.
• Installing hardware and configuring systems.
• Supporting AV equipment used in lessons.
• Working with the service desk to manage tickets and resolutions.

• Experience supporting IT in a education environment or similar.
• Solid knowledge of Windows, Office 365 and basic networking.
• Comfortable working directly with users face to face.
• Friendly, approachable and able to build relationships.
• Happy travelling across the Hull area as part of the role.
• Open to candidates based outside the area who can travel in regularly.
• Full UK driving licence and access to a vehicle.

If you prefer staying behind the scenes and avoiding user interaction, this won't be the right fit.

Salary: £31,000 to £35,000 total package, including £3,000 car allowance. Contract: Full-time, permanent. Hours: Monday to Friday., You're not spread too thin. You'll work with the same schools consistently, giving you more control, better relationships, and the chance to do the job properly. You'll also be joining a specialist provider that understands schools and has built its support model around them.

What you get:

• £28,000 to £32,000 basic salary.
• £3,000 car allowance.
• £31,000 to £35,000 total package.
• Mileage and expenses covered.
• 24 days holiday plus bank holidays.
• Your birthday off.
• Pension and benefits.
• Training and development.
• Supportive team environment.