Director, Healthcare Business Transformation Information Technology

FTI's Healthcare practice is seeking a seasoned professional with prior management and hands-on experience in the effective delivery of operational processes and technology enablement. As a Director, you will leverage your consulting background and/or industry expertise to manage the daily activities of high-performing, interdisciplinary teams to develop dynamic strategic, analytical, financial and operational solutions for our clients. You will partner with Senior Directors, Managing Directors, and Senior Managing Directors to manage projects and be accountable for project scope as well as coordinating multiple work streams to deliver a successful, timely outcome for our clients. This role sits at the intersection of healthcare operations, technology strategy, and business transformation. The ideal candidate understands both clinical and administrative workflows and how technology, particularly electronic medical records (EMRs), clinical applications, and AI-enabled health solutions, can improve operational performance, patient and provider experience, and financial outcomes. This role will lead client engagements, manage project teams, develop strategic and tactical recommendations, and guide healthcare organizations in maximizing the value of their technology ecosystem.

What You'll Do

Foundational Consulting Skills:

• Manage, motivate, and mobilize teams to perform to the highest level
• Effectively frame critical strategic issues for client and team
• Develop sound analytics and work plans to address critical issues and effectively communicate these to team members
• Define engagement results in terms that align with unique client needs
• Effectively identify, develop and manage communication in all forums
• Shape client expectations, ensuring cohesion between FTI and client personnel
• Ensure quality of work products and deliverables at each stage of engagement is consistent with engagement proposal in conjunction with Junior staff
• Pitch new ideas, products and processes to existing and prospective clients and internal departments to grow the business
• Assist with and lead internal practice development activities

Digital Healthcare Expertise:

• Assess current healthcare organization technology environments, including EMRs (Epic, Cerner, NetSmart, etc.), practice management systems, clinical applications, AI and digital tools.
• Provide advisory support related to EMR optimization, integration, and workflow alignment.
• Collaborate with clinical, operational, and financial stakeholders to ensure technology supports real-world use cases.
• Advise healthcare organizations on digital enablement strategies, including patient engagement platforms, provider portals, virtual care, remote monitoring, digital front-door / access capabilities, and AI use cases.
• Synthesize the results of data analyses, client interviews, on site observations and other relevant information to prepare comprehensive assessments and recommendations related to improving effectiveness, efficiency, and strategic value of the client's human resources practice
• Evaluate and recommend digital health technologies that align with organizational goals and care models.
• Support implementation planning and change management for digital initiatives.
• Develop AI adoption strategies, including governance, data readiness, measurable business outcomes, and vendor evaluation.
• Develop professional relationships with stakeholders at various levels in client organization

How You'll Grow

We are committed to investing and supporting you in your professional development and we have developed a range of programs focused on fostering leadership, growth and development opportunities. We aim to promote continuous learning and individual skills development through on-the-job learning, self-guided professional development courses and certifications. You'll be assigned a dedicated coach to mentor, guide and support you through regular coaching sessions and serve as an advocate for your professional growth.

As you progress through your career at FTI Consulting, we offer tailored programs for critical professional milestones to ensure you are prepared and empowered to take on your next role.

• Bachelor's Degree in Business, Finance, Informational Systems, Economics, or related field of study
• 6+ years of post-graduate professional experience
• Ability to travel to clients and FTI Offices
• Applicants must be currently authorized to work in the United States on a full-time basis; the employer will not sponsor applicants for work visas, * Experience working in professional services consulting or health care technology or innovation functions
• Project management experience (Lean Six Sigma, Project Management Certification (PMP), or Agile Methodologies)
• Experience with leading EMRs (Epic, Cerner, Athena)
• Experience converting relationships into sales efforts
• Experience creating sales collateral materials and converting them to sales
• Experience writing/editing RFPs/LOEs

#LI-Hybrid

Our goal is to support the wellbeing of you and your families-physically, emotionally, and financially. We offer comprehensive benefits such as the following:

• Competitive total compensation, including bonus earning potential
• Full package of benefits plans, including medical, dental, and vision coverage along with life and disability insurance
• Generous paid time off and holidays
• Company matched 401(k) retirement savings plan (Important: Please change to RRSP for Canada or remove the highlighted text for NA JDs)
• Potential for flexible work arrangements
• Generous paid parental leave with available planning tools, virtual expert coaching services and flex return support.
• Family care benefits, including back-up child/elder care
• Employee wellness platform
• Employee recognition programs
• Paid time off for volunteering in your community
• Corporate matching for charitable donations most important to you
• Make an impact in our communities through company sponsored pro bono work
• Professional development and certification programs
• Free in-office snacks and drinks
• Free smartphone and cellular plan (if applicable)
• FTI Perks & Discounts at retailers and businesses
• Upscale offices close to public transportation

FTI Consulting is the leading global expert firm for organizations facing crisis and transformation. We work with many of the world's top multinational corporations, law firms, banks and private equity firms on their most important issues to deliver impact that makes a difference. From resolving disputes, navigating crises, managing risk and optimizing performance, our teams respond rapidly to dynamic and complex situations. At FTI Consulting, you'll work side-by side with leaders who have shaped history, helping solve the biggest challenges making headlines today. From day one, you'll be an integral part of a focused team where you can make a real impact. You'll be surrounded by an open, collaborative culture that embraces diversity, recognition, professional development and, most importantly, you., FTI Consulting, Inc. is a leading global expert firm for organizations facing crisis and transformation, with more than 8,100 employees located in 32 countries and territories as of December 31, 2025. In certain jurisdictions, FTI Consulting's services are provided through distinct legal entities that are separately capitalized and independently managed. The Company generated $3.80 billion in revenues during fiscal year 2025. More information can be found at www.fticonsulting.com.