Computer Operator 3 (SCA)
Role details
Job location
Tech stack
Job description
The Computer Operator III processes a range of scheduled routines. In addition to operating the system and resolving common error conditions, you will diagnose and act on machine stoppage and error conditions not fully covered by existing procedures and guidelines. In response to computer output instructions or error conditions, you may need to deviate from standard procedures if standard procedures do not provide a solution and refers problems which do not respond to corrective procedures to a person of supervisory or higher individual contributor level.
In this role, you will:
- Process a range of scheduled routines.
- Capture technical data and sustain the captured data.
- Provide input for process documentation.
- Apply predefined business rules using provided macros and manual intervention to meet formatting and data completeness requirements for a semi-automated process.
- Identify and resolve data errors that do not respond to standard procedures, including data package issues, application and tool thresholds, and system constraints.
- Perform technical research applicable to work duties.
- Perform quality assurance review of data capture and sustainment; identify and document errors and provide error resolution recommendations.
- Provide guidance and training to less senior operators.
- Perform data research in order to establish links between various types of data across multiple data systems.
- Identify common data content issues and suggest resolutions prior to loading into data systems.
- Demonstrate proficiency with Microsoft Excel and Word.
Requirements
- High school diploma with at least 4 years of experience.
- Proficiency with Microsoft Excel, Word, and Access.
- Ability to perform technical research applicable to work duties.
- Strong organizational skills and strong communication skills.
- U.S. citizenship required.
- Ability to obtain Department of Defense Common Access Card (CAC)., * Possess a current or recent (within 90 days) CAC.
Benefits & conditions
The rate / range per hour below represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. SCA / Union / Intern Rate or Range: $26.15 - $31.00 EEO: EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.