Systems Engineer

Patriot Talent Solutions

Miami, United States of America

yesterday

Role details

Contract type

Temporary to permanent

Employment type

Full-time (> 32 hours)

Working hours

Regular working hours

Languages

English

Experience level

Senior

Miami, United States of America

Microsoft Windows

Application Lifecycle Management

Azure

Cisco Unified Communications Manager

Data as a Services

Microsoft Exchange Server

Monitoring of Systems

Virtual Private Networks (VPN)

System Center Configuration Manager

Windows Server

Citrix Systems

Azure

SharePoint

Software Deployment

Virtual Machines

Grafana

Microsoft InTune

Information Technology

Atlassian Tools

Cisco networks

Provide advanced desktop and end-user support in a high-touch, onsite environment
Administer and support Windows 11 and Windows Server (2016 2022) environments
Manage SCCM for software deployment, patching, and system monitoring
Support and administer Microsoft Azure services including Azure AD and virtual machines
Manage Microsoft Intune for device and application management (MDM/MAM)
Support Microsoft Exchange (Online and On-Premises), including mailbox and routing administration
Administer SharePoint sites, permissions, and content organization
Support and manage Apple devices using Apple Business Manager
Assist with Cisco infrastructure, including ISE (read-only), CUCM, and unified communications tools
Support Citrix DaaS / Citrix Workspace environments
Administer and troubleshoot email and endpoint security tools (e.g., Proofpoint, CrowdStrike)
Provide support for video conferencing and collaboration systems
Support business-critical and industry-specific applications (e.g., market data and trading platforms)
Manage asset inventory, hardware lifecycle tracking, and documentation
Use monitoring and asset tools such as Grafana and Lansweeper
Utilize Jira and Confluence for ticketing, documentation, and knowledge sharing
Support VPN and secure remote-access solutions
Deliver responsive, professional support to executives and high-priority users

Bachelor s degree in Information Technology, Computer Science, or equivalent experience
5+ years of experience in desktop support, systems administration, or similar roles
Strong Windows, Microsoft 365, and endpoint management experience
Hands-on experience with SCCM, Intune, Exchange, and Azure
Familiarity with Citrix, Cisco voice/communication systems, and endpoint security tools
Experience supporting high-availability or regulated environments is strongly preferred
Excellent troubleshooting, communication, and documentation skills
Comfortable working fully onsite in a fast-paced environment