Cash Application Specialist

The Cash Application Specialist delivers operational excellence within the Accounts Receivable function by performing cash application activities and resolving exceptions. This role applies knowledge of cash application processes, systems, and customer remittance methods to ensure accurate and timely posting of customer payments. The Cash Application Specialist partners closely with Credit, Collections, and other stakeholders to resolve discrepancies and improve cash application effectiveness.This position also contributes to process improvement initiatives and serves as a subject matter resource within the team. This role follows a hybrid work model, with in-office days Tuesday through Thursday and remote work on Monday and Friday.

Key Tasks & Responsibilities (Essential Functions)

• Research and apply customers' ACH, wire, lockbox & credit card payments. Ensure accurate and timely application of customer payments
• Communicate proactively with customers, Credit Analysts, and internal stakeholders to obtain remittance details and resolve payment discrepancies. Resolve complex or unidentified payments by researching remittance data, bank information, and customer portals, taking preventive actions to reduce recurrence.
• Research and code customer deductions and engage the appropriate stakeholders for verification prior to application. Accurately process adjustments and write-offs.
• Participate in and support system enhancements, automation efforts, and process improvement initiatives within Cash Applications.
• Adhere to standard work, internal controls, and documentation requirements while continuously seeking opportunities to improve and document processes.

• 3+ years' experience in cash applications
• Associate degree
• Advanced knowledge of cash application processes and accounts receivable practices
• Strong analytical, research, and problem-solving skills with the ability to resolve complex exceptions
• Proficiency in enterprise resource planning (ERP) systems and multiple financial software platforms
• Strong attention to detail with a focus on accuracy, timeliness, and internal controls
• Effective written and verbal communication skills for collaboration with customers and internal partners
• Ability to manage multiple priorities and adapt to changing tasks and deadlines
• Proficiency in Microsoft Office Suite, including Excel, Word, and Outlook
• Experience navigating bank platforms and customer portals to retrieve payment and remittance data

Acuity Inc. (NYSE: AYI) is a market-leading industrial technology company. We use technology to solve problems in spaces, light and more things to come. Through our two business segments, Acuity Brands Lighting (ABL) and Acuity Intelligent Spaces (AIS), we design, manufacture, and bring to market products and services that make a valuable difference in people's lives. We achieve growth through the development of innovative new products and services, including lighting, lighting controls, building management solutions, and an audio, video and control platform. We focus on customer outcomes and drive growth and productivity to increase market share and deliver superior returns. We look to aggressively deploy capital to grow the business and to enter attractive new verticals., Acuity Inc. is based in Atlanta, Georgia, with operations across North America, Europe and Asia. The Company is powered by approximately 13,000 dedicated and talented associates. Visit us at www.acuityinc.com.