Senior Systems Administrator & Analyst

The Senior Systems Administrator/Analyst is responsible for the administration, support, and ongoing optimization of enterprise-wide systems that support critical business functions such as workforce management, ERP, inventory, and operations. This role partners closely with both technical and non-technical teams to ensure systems are stable, integrated, and effectively adopted across corporate and field environments.

The ideal candidate is hands-on, detail-oriented, and comfortable owning systems end to end-from configuration and maintenance to user support and process improvement.

-Administer, configure, and support enterprise systems such as ERP, labor management, inventory, and internal communication platforms for corporate and field users -Monitor system integrations and data flows, troubleshoot errors, and coordinate fixes across IT and business teams -Plan and execute system maintenance, upgrades, patches, and feature releases -Maintain documentation, standard guides, and SOPs as systems and business processes evolve -Respond to support tickets and incidents, resolve system issues, and track system usage, adoption, and performance metrics

5+ years of experience in systems administration, systems analysis, or enterprise application support -Hands-on experience implementing and/or administering an ERP system (Workday experience required) -Strong experience supporting business-critical systems in a production environment -Bachelor's degree in Information Systems, Business, or a related field (or equivalent experience)

Nice to Have Skills & Experience

-Experience in a retail, restaurant, or hospitality environment -Experience with labor management systems (e.g., LaborPRO or Legion) -Experience with labor Management Systems

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.