Lead-OpenShift Engineer Platform Operations

This role focuses on hands-on platform operations, including cluster maintenance, incident response, monitoring, and operational automation. The engineer will ensure platform stability, reliability, and compliance while supporting production workloads running on OpenShift-based infrastructure.

This is strictly a platform operations role - not responsible for application development or migration work., Platform Operations

• Support routine operations across Kubernetes and OpenShift clusters
• Perform cluster builds, maintenance tasks, and node management
• Assist with deployments and operational execution tasks
• Follow standard operating procedures (runbooks)

Incident Management

• Participate in incident response and on-call rotation
• Triage and troubleshoot production issues
• Document incidents, root cause findings, and preventive actions
• Ensure timely acknowledgment of alerts

Monitoring & Observability

• Monitor dashboards, alerts, and system logs
• Use observability tools (Grafana, Splunk, etc.) for issue detection and analysis
• Escalate issues per operational guidelines and runbooks

Automation & Scripting

• Contribute to automation using Python, Bash, or similar tools
• Reduce repetitive operational tasks through scripting improvements
• Support AIOps-driven operational enhancements (as applicable)

Operational Compliance

• Follow security policies, change control processes, and audit requirements
• Ensure adherence to operational standards and platform governance

Collaboration

• Work closely with senior engineers and platform leads
• Support continuous improvement of platform stability and reliability
• Participate in knowledge sharing and documentation efforts

We are seeking a detail-oriented Operations Engineer (Infrastructure Engineer 3) to support day-to-day operations of enterprise Kubernetes and OpenShift platforms., * 3+ years experience in Systems Operations, IT Operations, or Platform Support

• 2+ years experience with Kubernetes, OpenShift, or similar container platforms
• 2+ years experience with Linux system administration
• 2+ years experience with container technologies (Docker or equivalent)