IT Field Technician in Seattle
Energy Jobline
Seattle, United States of America
yesterday
Role details
Contract type
Permanent contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
English Experience level
IntermediateJob location
Seattle, United States of America
Tech stack
Microsoft Windows
Microsoft Active Directory
Apple Mac Systems
BASIC (Programming Language)
Desktop Computing
Issue Tracking Systems
Virtual Private Networks (VPN)
Network Troubleshooting
Microsoft Office
Network Architecture
Networking Basics
Wi-Fi Technology
Network Routers
Laptops
Job description
- Provide onsite technical support for hardware, software, and network issues
- Install, configure, and maintain laptops, desktops, printers, and mobile devices
- Troubleshoot Windows/Mac OS, connectivity, and peripheral issues
- Support user onboarding/offboarding, including account setup and equipment provisioning
- Assist with network troubleshooting (Wi-Fi, VPN, basic switching)
- Perform break/fix support, upgrades, and equipment deployments
- Maintain accurate ticketing documentation and inventory tracking
- Work closely with internal IT teams and vendors to resolve escalated issues
Requirements
- 2-5+ years of experience in IT support or field technician roles
- Strong knowledge of Windows OS, basic networking, and hardware troubleshooting
- Experience with Active Directory, Office 365, and ticketing systems
- Ability to work onsite 5 days/week in Dallas
- Strong communication and customer service skills
- Ability to manage multiple tasks and prioritize effectively
Nice to Have
- Experience with Mac OS support
- Familiarity with network infrastructure (switches, routers, cabling)
- Certifications such as CompTIA A+, Network+
