Senior UI/UX Designer (Remote)

GovCIO is seeking a Senior UI/UX Designer (Web Developer III) to lead UX strategy, design execution, and research-driven improvements across enterprise-level VA applications. This remote-only role mentors junior designers, leads research initiatives, ensures 508 accessibility, and collaborates with cross-functional teams to deliver high-impact Veteran-centered experiences. The position is full remote., Design Leadership & Strategy

• Lead complex UX initiatives across multiple VA systems and product lines.
• Mentor junior and mid-level designers, providing feedback and guidance.
• Drive alignment on UX strategy with stakeholders and product leadership.

Advanced UI/UX Design & Prototyping

• Create advanced prototypes, workflows, and interaction models using Figma.
• Define scalable patterns aligned with VA design standards and engineering constraints.
• Review and approve UI deliverables for quality and consistency.

User Research & Usability Leadership

• Plan and lead Veteran-centered research studies and usability evaluations.
• Synthesize findings into actionable design insights and product recommendations.
• Advise teams on research methods, data interpretation, and best practices.

Accessibility & Design System Governance

• Ensure all solutions meet Section 508/WCAG standards.
• Influence design system evolution and adoption across teams.
• Contribute accessibility expertise to reviews and implementation discussions.

AI-Enabled UX Innovation

• Explore responsible use of AI tools to enhance workflow analysis and research synthesis.
• Validate AI outputs with user testing and alignment to accessibility.
• Identify opportunities where AI can improve complex Veteran workflows.

Cross-Functional Collaboration & Agile Delivery

• Partner closely with engineering, product, and program leadership.
• Advise on feature feasibility, prioritization, and UX impact during planning.
• Lead design critiques, sprint reviews, and collaborative workshops.

• Bachelor's degree with 8+ years of UX/UI experience or commensurate experience
• Expert proficiency in Figma, prototyping, and complex UX workflows.
• Demonstrated experience leading research, testing, and UX strategy.
• Deep knowledge of Section 508/WCAG accessibility and compliance.
• Experience collaborating with senior stakeholders and engineering teams.
• Must be a U.S. citizen or authorized to work in the U.S.

Preferred Skills and Experience

• Experience working with VA or other Federal agencies.
• Familiarity with complex Veteran-facing systems and policy-driven workflows.
• Experience contributing to or governing design systems.
• Experience evaluating and responsibly integrating AI-enabled tools.

Clearance Required:

• Must be able to obtain and maintain Public Trust clearance, * A valid photo ID must be presented during each interview
• During the Hiring Process
• Enhanced Biometrics ID verification screening
• Background check, to include:
• Criminal history (past 7 years)
• Verification of your highest level of education
• Verification of your employment history (past 7 years), based on information provided in your application

At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:

• Employee Assistance Program (EAP)
• Corporate Discounts
• Learning & Development platform, to include certification preparation content
• Training, Education and Certification Assistance*
• Referral Bonus Program
• Internal Mobility Program
• Pet Insurance
• Flexible Work Environment

*Available to full-time employees

Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

Posted Pay Range

The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.

GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?