Generative AI Engineer

As a Generative AI Engineer (f/m/d) in our AI Solutions Team, you'll play a key role in developing the intelligence that drives our Products, Services, and internal Processes forward

• Build production-ready GenAI systems: Train, fine-tune, and deploy models for business-critical use cases like churn prediction, content generation, and trust scoring. Take full ownership of end-to-end AI solutions
• Develop autonomous AI agents: Design agents that make informed decisions, interact with users and systems, and integrate with tools and data sources using modular logic and the Model Context Protocol (MCP)
• Implement advanced RAG & multi-agent systems: Build Retrieval-Augmented Generation systems and orchestrate multi-agent workflows using frameworks like LangGraph, AgentCore, or Strands Agents
• Create scalable AI services: Package models into reusable APIs and serverless architectures (AWS Lambda, REST APIs), making AI capabilities accessible across teams
• Integrate with enterprise platforms: Connect AI solutions with HubSpot, Salesforce, proprietary tools, and other systems for seamless workflow automation
• Ensure reliability, explainability & compliance: Deliver trustworthy, transparent, and compliant AI solutions aligned with company values
• Leverage cloud-native architectures: Work with AWS (Bedrock, SageMaker, Lambda, ECS/Fargate) or other cloud platforms to build scalable AI pipelines

Why Join Trusted Shops?

• Shape the Future of AI at Scale: Drive how AI becomes an integral part of the product DNA of a European leading trust Tech Company
• Modern Tech Stack: Work hands-on with cutting-edge Generative AI Frameworks, scalable Architectures, and the latest Technologies that power innovative digital Solutions
• Growth and Learning Culture: Keep growing with dedicated time and budget for continuous learning, AI exploration, and professional development in an environment that values curiosity and innovation
• Flexible Work Environment: Benefit from remote work options, flexible hours, and a healthy Work-Life Balance that supports you both professionally and personally
• Inclusive and Purpose-Driven Culture: Join a diverse, open-minded Team that believes in building trust, empowering People, and driving meaningful progress - together

• Degree in Computer Science, Machine Learning, Data Science, or related field or equivalent experience building production-grade GenAI systems
• Proven experience deploying high-accuracy, scaled AI Systems in production, beyond PoCs or simple Chatbots
• Hands-on experience with Agentic AI and multi-agent orchestration, including planning, tool usage, decision-making, and self-correction
• Strong Python skills and experience with modern GenAI frameworks (LangChain, LlamaIndex, etc.), vector databases (Pinecone, Chroma, pgvector), and embedding strategies
• Experience building robust APIs and serverless AI Services (FastAPI, REST) with async patterns, error handling, and scalability in mind
• Practical experience with cloud AI/ML Services (AWS Bedrock, SageMaker, Lambda, ECS/Fargate) or equivalent cloud environments
• Data-driven and pragmatic mindset: delivering production-ready solutions with measurable impact
• Fluent in English; additional languages are a plus
• Collaborative, curious, and purpose-driven, ready to tackle complex AI challenges

• Workation: Temporarily work from a destination of your choice within the EU, Iceland, Liechtenstein or Norway
• Permanent contract with Europe's trusted brand
• 28 vacation days + 2.5 additional days off at Christmas, New Year's Eve and Carnival
• Buddy programme (an experienced trustee is at your side)
• Individual training opportunities
• Events (Team Events, Unit Events, etc.)
• Health Pass (free online and offline sports, fitness and health courses)

BUILD A COMMUNITY OF TRUST WITH US - #cometotrust

Not sure if you are what we are looking for? Apply! At Trusted Shops, we are interested in you as a person - whether you fit in with us is independent of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity. Trusted Shops is clearly committed to diversity and against discrimination.