SAP Program Manager
Jubilant consulting
Corona, United States of America
yesterday
Role details
Contract type
Permanent contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
English Experience level
Senior Compensation
$ 170KJob location
Corona, United States of America
Tech stack
SAP ERP
SAP Applications
SAP Project Management
Job description
- SAP Background - Preferred at least 5 years of SAP experience in non-PM role
- Project Ownership: Should own end to end delivery of the project & should be ready to roll up the sleeves when needed.
- Project Oversight during execution phase: Overseeing the project from start to finish, including design, build, test, and post-go-live support
- Customer support: Lead customer support and participate and address program level discussion. Lead steering committee meeting with customer.
- Service quality: Ensuring service quality, availability, and operational capability
- Program governance: Establishing effective program governance for each account
- Collaboration: Working closely with internal and external partners, including customers and project managers.
- Escalation management: Managing escalations and customer communications
- Reporting: Ensuring weekly status reports and conducting internal governance meetings.
- Adherence to internal quality (Delivery Excellence) processes
- Maintain healthy profitability of account considering sold versus delivered margins
- Mentor Project Managers
Requirements
- Project Management Experience - Should have at least 12+ years experience of SAP project management, Fixed Price milestone payment, T&M/Staffing.