Director, Solution Engineering
Role details
Job location
Tech stack
Job description
- Ensure our teams consistently demonstrate executive presence and architectural authority
- Align technical strategy with Sales leadership, industry trends, and emerging AI-driven architectures
- Position Salesforce's Data Foundation (MuleSoft + Informatica + Data360 + AI) as a strategic layer of enterprise transformation
This role sits at the center of how Salesforce engages Financial Services customers around trusted data, enterprise architecture, and AI-enabled business models.
What You Will Do
Lead and Develop an Elite SE Organization
Lead a team of senior and principal Solution Engineers supporting the largest Financial Services customers.
Your role is to:
- Earn credibility with highly experienced technical professionals
- Coach senior SEs to elevate their craft in strategy, storytelling, architecture, and influence
- Identify skill gaps early and drive continuous development
- Build the next generation of Principal SEs, Distinguished SEs, Strategic Client Architects, and Leaders
- Lean-in with our Sales team - AEs, RVPs, and AVP, Your goal is to ensure the team operates as trusted advisors to senior technology leaders, not simply product specialists.
A trusted advisor is someone whose guidance is sought before decisions are made, not after.
Drive the Data Foundation Strategy for Financial Services
Financial Services organizations cannot deploy AI without trusted, connected, and governed data.
You will ensure the team can clearly articulate how Salesforce's Data Foundation enables this through:
- MuleSoft integration architecture
- Informatica data management and governance
- Data360 and analytics
- AI and Agent-driven automation, * Inspecting pipeline quality and opportunity execution
- Providing technical deal strategy for must-win opportunities
- Anticipating risk early (technical, organizational, political)
- Ensuring SE engagement drives confidence, differentiation, and technical wins
You will also help shape account strategies and market narratives, not simply support them.
Establish Technical Thought Leadership
This role is responsible for shaping Financial Services technical narratives that the field can leverage including novel approaches.
Requirements
This leader must be comfortable coaching individuals who may be:
- Have strong technical knowledge and experience
- Industry veterans
- Strong sellers
- or already recognized experts
Your leadership comes through clarity, coaching, and standards., * 10+ years in Solution Engineering, Technical Pre-Sales, or Enterprise Architecture
- Experience leading and mentoring senior technical professionals
- Demonstrated ability to influence individuals without relying on authority
Financial Services Expertise
- Deep understanding of banking, insurance, capital markets, fintech, or payments
- Familiarity with regulatory, operational, and technology pressures facing the industry, * Enterprise integration patterns
- API and event architectures
- Data platforms and governance
- AI-enabled business architectures
Benefits & conditions
benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $196,700 - $263,060 annually There is a different range applicable to specific work locations. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role in those locations is $216,370 - $289,380 per year. Your recruiter can share more about the specific salary range for the job location during the hiring process. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.