TELECOMMUTE ServiceNow CMDB Specialist (GRC & IRM)

Seeking a Configuration Specialist to oversee and govern our IT Asset Management in support of core insurance systems, regulatory compliance, and risk management. This role is critical to ensuring accurate configuration data for systems supporting policy administration, claims, underwriting, and customer platforms, while enabling effective risk and compliance reporting through our configuration and risk management platform., Define and implement the configuration management platform to meet industry and regulatory requirements,

Manage and govern the configuration management platform, ensuring accuracy, completeness, and data quality

Maintain configuration items (CIs) and relationships for insurance applications, infrastructure, and services

Support ServiceNow IRM modules (Risk, Policy & Compliance, Audit) with reliable CMDB data

Partner with IT, Information Security, Risk, and Compliance teams to support audits and regulatory requirements

Ensure systems handling PHI/ePHI are properly identified and classified to support HIPAA compliance

Support configuration data reporting, certification, and continuous improvement initiatives

5+ years of experience in Configuration Management, CMDB, or IT Service Management

Hands-on experience with ServiceNow CMDB or similar tool set

Experience supporting ServiceNow IRM or GRC workflows

Experience working in a regulated environment, preferably insurance or financial services

Familiarity with HIPAA regulated-regulated systems and data

Preferred

ServiceNow certifications (CSA, CMDB, ITOM, IRM)