IT Network & Security Engineer

Seeking an IT Network & Security Engineer with Meraki experience to oversee day-to-day IT operations, including incident management, problem management, change management, vulnerability management, and monitoring. The role involves resolving requests and incidents with a high sense of urgency, providing ongoing support for network upgrades and implementations, and maintaining metrics and ticketing systems.

• Four-year degree in a technology field or equivalent working experience
• Strong experience Cisco NexArista/Meraki Switches, Cisco Wireless Controllers, Windows, Linux, and Unix environments using the ServiceNOW ticketing system.
• 5+ years of expert experience in managing IT Infrastructure operations (Physical/Virtual Servers, Networking Connectivity, Phone System, Storage Network, Help Desk Support, Daily Backup).
• Expert experience in one or more network devices and infrastructure, such as Palo Alto network, Juniper, Cisco, and Windows servers.
• Expert experience of TCP/IP, Routing, VPN, LAN/WAN topologies, Active Directory, backups, and disaster recovery.
• Expertise in diagnosing, troubleshooting, and resolving issues in routing, firewalls, and switches. Windows and macOS are required.
• Experience with network security and monitoring tools like Datadog, SolarWinds, etc
• Problem-solving skills and the ability to work under pressure
• Hands-on experience within a multi-location environment
• Team player with a high level of dedication and commitment to excellence.
• Excellent written and verbal communication skills are required
• Working Knowledge of one of the cloud AWS, Google Cloud Platform, or Azure is required
• Technical certification in Cisco/Security/Windows or any relevant field is a plus.

Desired Skills

• Networking Protocols: BGP, OSPF, EIGRP, STP.

• Certifications: Cisco CCNA/CCNP or CMNA (Cisco Meraki Network Associate) are highly preferred.

• Environment: Experience working with MSP (Managed Service Providers) or large-scale, multi-site enterprise environment

• Network troubleshooting in data center environments. (Cisco, Palo Alto, Meraki)

• Proficiency in scripting languages (Python, PowerShell, Bash) for automating server and cloud operations.

• Comprehensive health benefits, including medical, dental, and vision coverage
• Generous paid time off (PTO days, sick days, and holidays)
• Flexible spending options with FSA & HSA plans
• Life and AD&D insurance
• 401(k) with company match