Mainframe Automation

• Own the mainframe automation strategy and roadmap to improve reliability, detection, and recovery.
• Scale automated solutions across infrastructure domains (batch, storage, networking, middleware) using APIs, orchestration, and infrastructure-as-code.
• Architect and govern multi-site failover automation; maintain and test DR playbooks and runbooks.
• Define and operationalize SLOs/SLIs, error budgets, and alerting standards; reduce MTTA/MTTR through event correlation and automated remediation.
• Instill disciplined engineering: peer reviews, version control, change management gates, and automation standards aligned to risk/compliance.
• Build and lead a high-performing team; develop talent in REXX, z/OS automation, DevOps, and integration.
• Partner across platforms, applications, cyber, risk, and compliance to prioritize automation investments that reduce toil and operational risk.
• Own KPIs and continuous improvement cycles; communicate performance, risks, and outcomes to senior stakeholders.

Responsibilities:

• Technical leadership and hands-on guidance in:

• Mainframe automation frameworks and system state management

• Expert-level REXX scripting; deep z/OS operating environment expertise

• Designing/supporting automated failover in multi-site environments

• RESTful APIs and systems integration for orchestration

• DevOps tooling (e.g., Jenkins including Zowe plug-in, Ansible) and CI/CD for mainframe workloads

• ServiceNow ITSM workflows and automation

• AIOps/event-management platforms (e.g., Moogsoft or equivalent)

• SQL, JCL, ISPF/TSO and related toolchains

Governance, risk, and controls:

• Strong change control discipline (Git, peer reviews, deployment safeguards)
• High-quality documentation: runbooks, process/architecture standards
• Alignment with audit and compliance requirements

Stakeholder and vendor management:

• Partner with infrastructure leaders and vendors; drive outcomes via SLAs and measurable KPIs
• Translate functional requirements into automation workflows; steward solution documentation and training

Operations ownership:

• Troubleshoot and drive root-cause fixes; prepare detailed problem reports
• Resilience/DR: hands-on experience with GDPS and Safeguarded Copy
• Collaborate on performance tuning, capacity planning, and cost efficiency

Leadership Expectations:

• Lead engineers/SREs with clear objectives, coaching, and succession planning; foster documentation and knowledge sharing.
• Shape automation standards across technology services group ; align priorities to business outcomes and risk posture.
• Present strategy, results, and risks to senior technology leadership; influence cross-platform adoption.
• Practice financial stewardship for tooling, licensing, and infrastructure; identify savings via automation and improved change success rates.

• Extensive experience leading mainframe automation in large, multi-site enterprises
• Expert REXX and deep z/OS knowledge with a track record of robust automation delivery
• Demonstrated success implementing resilience/DR automation (GDPS, Safeguarded Copy)
• Proficiency with DevOps tooling (Jenkins incl. Zowe plug-in, Ansible) and REST API integrations
• ServiceNow ITSM automation; familiarity with AIOps/event correlation platforms
• Strong SQL, JCL, ISPF/TSO; ability to mentor across these domains
• Proven change management discipline (Git, peer reviews) and excellence in documentation/runbooks
• Exceptional communication skills for complex topics, training, and stakeholder engagement
• Experience owning KPIs, quarterly improvement cycles, and executive-level reporting