World Congress 2023 • Sep 21, 2023

Handling incidents collaboratively is like solving a rubix cube

Nele Uhlemann

When systems crash, isolated engineering teams scramble on different sides of the Rubik's cube. Discover how collaborative incident response untangles silos and speeds up recovery.

Handling incidents collaboratively is like solving a rubix cube thumbnail

Checking access…

Playback and chapters load privately for Free videos.

Matching moments

8:02 min

Integrating service level objectives into incident management

Diana Todea · LIVE

12:33 min

Exploring advanced observability stacks and distributed infrastructure challenges

Pawel Piwosz · LIVE

3:53 min

Applying software development methodologies to incident response

Tobias Dunn-Krahn · LIVE

1:57 min

Streamlining incident response and root cause analysis automatically

Mike

Mike · World Congress 2025

1:51 min

Leveraging scope topology for systemic incident troubleshooting

Robert Lehmann

Robert Lehmann · World Congress 2025

3:45 min

Engaging champions through collaboration and trust

Tanya Janca · LIVE

More from World Congress 2023

The year 3000, a brief history of Web Development thumbnail

over 2 years ago

The year 3000, a brief history of Web Development

Lorenzo Pieri

Demografie nutzen um jedem Bewerber das passende Angebot zu machen! thumbnail

almost 3 years ago

Demografie nutzen um jedem Bewerber das passende Angebot zu machen!

Nathalie Gierth

Guided Memory Management: Rust's Ownership Model thumbnail

almost 3 years ago

Guided Memory Management: Rust's Ownership Model

Stefan Baumgartner

Passwordless future: WebAuthn and Passkeys in practice thumbnail

almost 3 years ago

Passwordless future: WebAuthn and Passkeys in practice

Clemens Hübner

External Secrets Operator: the secrets management toolbox for self-sufficient teams thumbnail

almost 3 years ago

External Secrets Operator: the secrets management toolbox for self-sufficient teams

Moritz Johner

Building Reliable Serverless Applications with AWS CDK and Testing thumbnail

almost 3 years ago

Building Reliable Serverless Applications with AWS CDK and Testing

Raphael Manke

Upcoming sessions on this topic

Autopsy of an Autonomous Incident: When the Agent Made It Worse

Navin Pai

StackGen

Director of Engineering

We Deleted Our Observability Stack and Rebuilt It with OTEL: 12 Engineers to 4 at 20K+ clusters

Yash Sharma

DigitalOcean

Developer Advocate
Sreeram Venkitesh

DigitalOcean

Senior Software Engineer
Kapil Gautam

Digitalocean

Software Engineer II

How We Cut Our API's p99 Latency from Minutes to Under a Second

Deepak Agrawal

Atlassian

Principal Software Engineer

From Prompt Engineering to Harness Engineering: Building Observable and Governed GenAI Systems

Lakshmi Devi Prakash

JPMorgan Chase

VP, Applied AI/ML Lead

How is SWE & EM roles are changing in the age of AI

Amol Sharma

Stripe

Engineering Manager

What I Got Wrong Shipping an MCP Server for Live Infrastructure

Pritesh Kiri

Harness

Developer Relations Engineer

Related videos

Applying Agile Principles to Incident Management thumbnail

LIVE • almost 6 years ago

Applying Agile Principles to Incident Management

Tobias Dunn-Krahn

Better Together: Leveraging Your Observability Tools as a SIEM thumbnail

Europe 2026 Virtual • 4 months ago

Better Together: Leveraging Your Observability Tools as a SIEM

Mathias Palmersheim

The OpenTelemetry mistakes I keep seeing (and how to stop making them) thumbnail

World Congress 2026 Europe • 4 months ago

The OpenTelemetry mistakes I keep seeing (and how to stop making them)

Juraci Paixão Kröhling

Telemetry without the 'Tool Tax' thumbnail

World Congress 2022 • over 4 years ago

Telemetry without the 'Tool Tax'

Ben Greenberg

Reinventing Incident Response with AI Agents and MCP thumbnail

World Congress 2026 North America • 29 days ago

Reinventing Incident Response with AI Agents and MCP

Jayant Tyagi

Observability with OpenTelemetry & Elastic thumbnail

LIVE • almost 2 years ago

Observability with OpenTelemetry & Elastic

Iulia Feroli

Related articles

CH

Chris Heilmann

The Geometry of Incidents: Connecting User Impact to Architecture

This is a guest post by Bala Subrahmanyam Kambala , a Staff Platform Engineer at Oracle Cloud Infrastructure (also check out his blog ). He is one of our speakers at the WeAreDevelopers World Congr...

about 1 month ago

An abstract image depicting geometry

BB

Benedikt Bischof

MLops – Deploying, Maintaining And Evolving Machine Learning Models in Production

Welcome to this issue of the WeAreDevelopers Live Talk series. This article recaps an interesting talk by Bas Geerdink who gave advice on MLOps.‍About the speaker:‍Bas is a programmer, scientist, a...

about 4 years ago

MLops – Deploying, Maintaining And Evolving Machine Learning Models in Production

BB

Benedikt Bischof

MLOps – What’s the deal behind it?

Welcome to this issue of the WeAreDevelopers Live Talk series. This article recaps an interesting talk by Nico Axtmann who introduced us to MLOpsAbout the speaker:Nico Axtmann is a seasoned machine...

about 4 years ago

MLOps – What’s the deal behind it?

Effortlessly Scale Prometheus With The Telemetry Data Platform – And Keep your Grafana Dashboards, Too!

In the Greek mythology of the Titans, Prometheus brought fire to humanity. Then the CNCF brought Prometheus to open source users around the world. Now, we’ve brought Prometheus to New Relic.We know...

about 6 years ago

Effortlessly Scale Prometheus With The Telemetry Data Platform – And Keep your Grafana Dashboards, Too!

From learning to earning

Jobs that call for the skills explored in this talk.

2 months ago • Verified

GPU Cluster Engineer, Systems & Platform

San Francisco, United States

Expert $150k–220k Kubernetes

2 months ago • Verified

Lead Telemetry Pipeline Specialist

Texas City, United States

Expert Remote Kafka DevOps Openshift

about 1 month ago

Cyber Defense & Incident Response

Delivery Hero SE

Valencia, Spain

Remote Golang Cybercrime Security Log

Cyber Defense & Incident Response

Delivery Hero SE

Santiago de Compostela, Spain

Remote Golang Cybercrime Security Log

Cyber Defense & Incident Response

Delivery Hero SE

A Coruña, Spain

Remote Golang Cybercrime Security Log

about 1 month ago

Cyber Defense & Incident Response

Delivery Hero SE

Remote Golang Cybercrime Security Log