IT Support Specialist

E Systems Solutions LLC

Charleston, SC, United States

2 months ago

Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Experience level

Experienced

Experience required

3 years minimum

Compensation

$50,000.0 - $62,500.0

Working hours

Regular working hours

Job source

indeed.com

Tech stack

Active Directory VoIP Cloud Computing Networking Hardware Microsoft Office Windows Servers Software Engineering Firewalls (Computer Science) Wireless Technologies

Job description

With e Systems Solutions, you will have the opportunity to build a diverse set of skills and be part of an organization that consistently grows at twenty percent a year or more. Join our team where we provide client facing, relationship focused, on-site IT support. You will spend your day on location with multiple clients throughout the Charleston metro area, providing a high level of customer service.

We have an exciting career opportunity for you, if you can:

o Configure and setup end user equipment. Provide training on equipment as needed.

o Manage Office 365 Admin and various cloud-based systems.

o Work in a Windows Server environment including active directory

o Resolve hardware and software issues.

o Manage backup and disaster recovery systems.

o Perform troubleshooting, repairs, and data restoration.

o Deploy new workstations.

o Provide general desktop support.

o Sustain a high level of client-to-client interaction.

o Deploy and manage VoIP services.

o Demonstrate problem-solving and troubleshooting skills.

o Support network equipment including firewalls, switches and wireless systems.

o Monitor system and network performance.

Requirements

Do you have experience in Customer engagement?, o Great troubleshooting skills

o At least 3 years of IT support experience working for an MSP or inhouse IT dept.

o Able to actively listen to customer needs.

o Able to thrive in a fast-paced work environment.

o Able to successfully pass a criminal background check.

Job Type: Full-time

Benefits & conditions

Pulled from the full job description

Professional development assistance
401(k)
Health insurance
Paid time off
Vision insurance
Dental insurance
Life insurance, * 401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Professional development assistance
Vision insurance

About the company

e Systems Solutions, LLC is boutique technology support company based in Charleston, SC. Founded in 2001, we provide IT support through a blended service model to small and medium size businesses throughout the metro area.