VacancyTitle: IT Asset and Configuration Analyst

IT Asset Management Analyst - Driving Control, Insight and Value at Evri

Ready to take ownership of the technology assets that power a business delivering millions of parcels every week?

At Evri, our technology underpins everything we do. As we continue to scale and evolve, effective IT Asset Management is critical to ensuring control, cost efficiency, and operational excellence across the organisation.

We’re looking for an IT Asset Management Analyst to join our IT Service Operations team - someone who thrives on accuracy, accountability, and continuous improvement. You’ll play a key role in managing the full lifecycle of our IT assets, ensuring data integrity, compliance, and maximum value from our technology investments.

This is a high-impact role, working closely with IT, Procurement, suppliers and stakeholders across the business.

What you’ll be doing

As an IT Asset Management Analyst at Evri, you’ll be responsible for maintaining control and visibility of our IT asset estate, ensuring accuracy across systems while driving best practice and efficiency.

You’ll operate at the heart of IT operations - supporting asset lifecycle management, improving data quality, and enabling smarter decision-making through accurate reporting and insights.

You’ll also play an active role in shaping and supporting our IT Asset Management strategy, working cross-functionally to ensure assets are effectively governed from procurement through to retirement.

Responsibilities

• Maintain and manage the hardware and software asset portfolio, ensuring compliance with governance, risk and cost objectives
• Ensure the accuracy, completeness and integrity of the IT Asset Database and CMDB
• Support the end-to-end asset lifecycle, from procurement and deployment through to reuse and disposal
• Collaborate with Procurement, suppliers and IT teams to optimise asset usage and control costs
• Conduct regular audits to validate asset data and ensure compliance with policies and standards
• Produce KPI reports and actionable insights to support decision-making and performance tracking
• Support software licence management, including procurement, deployment and optimisation
• Contribute to IT Asset Management projects, coordinating activities across teams and driving delivery
• Identify discrepancies, risks and opportunities, escalating where appropriate
• Promote best practices in IT Asset Management across the organisation

Do you have experience in ServiceNow?, * Experience in IT Asset Management or a similar role, with a strong understanding of hardware and software assets

• Knowledge of ITIL and IT Asset Management lifecycle processes
• Experience working with ITSM tools (ideally ServiceNow), CMDBs, or asset discovery tools
• Strong analytical and Excel skills, with the ability to interpret and present data clearly
• High attention to detail, with the ability to identify and resolve discrepancies
• Ability to manage multiple priorities in a fast-paced environment
• Confident stakeholder engagement skills, working with IT teams, suppliers and leadership
• A proactive, solutions-focused mindset with a drive for continuous improvement

Pulled from the full job description

• Employee discount
• Employee assistance programme
• Cycle to work scheme

At Evri, we know we only grow if our people do too. That’s why we’re committed to creating a diverse, inclusive workplace where everyone can thrive and bring their authentic self to work., Every parcel, every person, every place - every delivery made for you.

Evri is leading the way in creating responsible delivery experiences for everyone, everywhere. And we’re doing that by offering the most convenient way to send, receive and return parcels without costing the earth.

Whether it’s a customer sending a present to a friend, a marketplace trader shipping in bulk or a major retailer such as John Lewis, asos or Next, we’ve got it covered. With our team of 30,000 couriers, thousands of local ParcelShops and a growing network of hubs and depots across the country, we safely get parcels from A to everywhere.

And it’s not just customers and retailers who trust us. We’ve won loads of industry awards over the past few years, including gongs for IT, innovation and our green fleet.

But we wouldn’t be the biggest dedicated parcel delivery company in the UK without amazing people. We’re a friendly, ambitious and diverse bunch, united by a passion for delivering the best customer experience. We have great opportunities throughout the business, so take a look to see where you might fit in. We can’t wait to hear from you. Our Benefits

Free digital GP service for all colleagues and their family