Systems Administrator

As a Systems Administrator, you play a pivotal role in developing, maintaining and enhancing our organization’s technology infrastructure. You’ll be at the forefront of ensuring the seamless operation of our systems, providing critical support, and implementing innovative solutions to optimize performance. If you are passionate about technology and thrive in a collaborative environment, we invite you to bring your expertise and contribute to our mission of excellence. This position reports to VP, Technology & Communications., 1. Install, configure, and maintain operating systems and software applications.

1. Monitor system performance and ensure availability and reliability.
2. Manage and maintain network servers and technology tools.
3. Implement security measures and protocols to protect data and systems in accordance with ISO 27001 and CMMC.
4. Troubleshoot and remediate any alerts brought on by 3 rd party tools reporting account takeovers, phishing attempts or other malicious activity
5. Troubleshoot system and network issues, identifying and resolving hardware and software problems.
6. Manage user accounts, permissions, and access rights.
7. Collaborate with IT team members to plan and implement system upgrades and improvements.
8. Maintain documentation for system configurations, procedures, and service records.
9. Ensure compliance with organizational IT policies and procedures.
10. Monitor network performance and optimize server environments.
11. Provide technical support and guidance to end-users.
12. Coordinate with vendors for hardware and software procurement and maintenance.
13. Conduct regular audits and assessments to ensure system integrity and security.
14. Develop and maintain automation scripts and tools to streamline operations.
15. Administration of Microsoft Active Directory, Azure AD, and Office 365 environment
16. Ensure all critical systems are backed up and periodically test the backups by recovering files
17. Daily review of logs on both systems and applications
18. Review any updates required for all systems to ensure they are safe from viruses or attacks
19. Evaluate and optimize virtual server and storage environments
20. Training users in the correct use of software and hardware within the company
21. Develop workstation standards to be deployed by systems analysts
22. Utilize Mobile Device Management to configure and manage company-owned mobile devices
23. Perform problem-solving tasks when alerted by a user or by monitored systems
24. Manage license counts for all systems
25. Assist in managing the LAN/WLAN of all sites as well as the security perimeter
26. Travel is limited.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

1. Bachelor’s degree in Information Technology-related field or equivalent proven work experience required.
2. Knowledgeable in managing an Active Directory structure to include Azure AD and Microsoft 365
3. Demonstrate the ability to manage multiple systems while maintaining a secure posture for each individual system and workstation as well as the perimeter
4. Experience with mobile device management including designing profiles, deploying software, and configuration settings.
5. Knowledgeable in database management and security
6. A working knowledge of Voice Over IP call systems
7. Must possess a valid driver’s license.
8. Must be able to lift 50+ lbs.

Preferred Skills

1. Proficiency in scripting languages such as PowerShell and Python
2. Experience with virtual infrastructures such as VMWare and Hyper-V
3. Working knowledge of Network protocols and services
4. Superb customer service skills
5. Excellent oral and written communication capabilities, including teaching, documenting new systems, and defining workflows and procedures.