Salesforce Developer

Under general supervision, provides intermediate level data and work assessment, reporting, and recommendations within assigned areas of expertise. Provides intermediate level analysis in order to support and enhance overall department workflow, customer service, improvement and work quality., * Subject Matter expert for assigned functions.

• Prepares reports on data summaries, changes, and trends for use by management. Provides assessment and recommendations to management.
• Resolves issues arising from internal department functions, or as brought forth by internal or external customers to assigned department.
• Tracks issues to resolution within department and in partnership with other groups.
• Monitors overall work flow to ensure timely completion of projects and daily work requirements.
• Assists with special projects within assigned department or as part of cross-functional teams as required or assigned.
• Monitors department processes and work flow to ensure overall accuracy and quality of data and work output.
• Determines areas of risk as new or changed processes are implemented.
• Recommends changes, updates and processes for continuous improvement in areas of expertise.
• Evaluates current training methods and materials for assigned group, and recommend improvements. Reviews and creates training as needed.
• Provides training and support to lesser experienced members of assigned department as well as internal and external customers as needed.
• Other duties as assigned., WM’s fleet includes more than 12,000 natural gas trucks - the largest heavy-duty natural gas truck fleet in the industry in North America. Healthcare Solutions provides collection and disposal services of regulated medical waste, as well as secure information destruction services, in the U.S., Canada and Western Europe. To learn more about WM and the company’s sustainability progress and solutions, visit Sustainability.WM.com . Equal Employment Opportunity For United States: WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. For Canada: WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation. Real ID In order to travel by air or access federal property, federal law requires individuals have a REAL ID or an acceptable alternative. This position may require the successful candidate to travel by air for business reasons or service federal property. Accordingly, successful candidates must have, or be willing to obtain, a REAL ID or TSA-approved alternative. Related Jobs Analyst II, Business Solutions Waste Management Houston, TXOn-Site Management Innovation Legislation Natural Gas Decision Making Business Process Needs Assessment Office Equipment Waste Management Biomedical Waste Systems Analysis Influencing Skills Strategic Planning Renewable Natural Gas Project Management Institute (PMI) Methodology +0 Analyst I, Business Solutions Waste Management Houston, TXOn-Site Landfill Operations Innovation Legislation Natural Gas Professionalism Decision Making Business Process Needs Assessment Waste Management Biomedical Waste Systems Analysis Business Results Energy Production Influencing Skills Strategic Planning Renewable Natural Gas Project Management Institute (PMI) Methodology +0 Analyst IV, Digital Business Waste Management Houston, TX*On-Site Billing Chatbot Analytics Automation Innovation Purchasing User Story Collections Scalability

• Bachelor’s Degree (accredited) in Business Administration related or similar area of study, or in lieu of degree
• High School Diploma or GED (accredited) and 4 years of relevant work experience.
• 3 years of relevant work experience (in addition to education requirement)., A/B Testing Natural Gas Data Science Communication Data Analysis Risk Management Sprint Planning Customer Service Computer Science Machine Learning Office Equipment Waste Management Biomedical Waste Product Delivery Agile Methodology Conversational AI Account Management Project Management Acceptance Testing Sentiment Analysis User Experience (UX) Digital Capabilities Renewable Natural Gas Stakeholder Management Functional Requirement Business Administration Artificial Intelligence Self Service Technologies Requirement Prioritization Digital Product Management Scrum (Software Development) Intelligent Virtual Assistant Certified Scrum Product Owner Management Information Systems PMI Professional in Business Analysis Certified Business Analysis Professional Project Management Institute (PMI) Methodology Certification Of Capability In Business Analysis (CCBA) International Institute Of Business Analysis (IIBA) Certified

At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.

WM ( WM.com ) is North America’s leading provider of comprehensive environmental solutions. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial, medical and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them pursue their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of post-consumer materials and is a leader in beneficial use of landfill gas, with a growing network of renewable natural gas plants and the most landfill gas-to-electricity plants in North America.