We are seeking an Analyst, Analytics (IT) to support and maintain our existing data, reporting, and analytics ecosystem. This role is ideal for a data-savvy professional with strong SQL and Tableau skills who enjoys investigating data anomalies, triaging production issues, and ensuring the reliability of our reporting platforms. This reporting specialist will be responsible for providing frontline support to business stakeholders, diagnosing and resolving data pipeline and dashboard issues, and optimizing existing reporting capabilities at DaVita., The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all-inclusive.

• Production Support & Triage: Act as the primary point of contact for reporting and data-related production issues. Investigate, troubleshoot, and resolve incidents related to SQL queries, ETL processes, and Tableau dashboards.
• Data Analysis & Investigation: Analyze data to identify anomalies, root causes of reporting errors, and patterns in data quality issues, providing actionable resolutions to stakeholders.
• Report Maintenance & Optimization: Maintain and enhance existing customized reports and interactive dashboards. Optimize report performance and SQL query efficiency to minimize processing time and resource utilization.
• Incident Escalation: Evaluate incoming support tickets (e.g., via ServiceNow), perform needed research, resolve issues where possible, and properly route complex bugs to IT Development or Data Engineering teams.
• Quality Assurance: Perform routine quality assurance checks on reports and data feeds to ensure ongoing accuracy, consistency, and compliance with department standards.
• User Training & Support: Provide hands-on training and ongoing support to users on accessing, troubleshooting, and interpreting existing reports effectively.
• Documentation: Maintain and update documentation for existing report specifications, data dictionaries, design logic, and support processes for future reference and audit purposes.
• Continuous Improvement: Propose and implement enhancements to improve the reliability, monitoring, and uptime of existing reporting processes., Lead development and delivery of cybersecurity and managed IT services, drive business development (nationally for Construction & Real Estate and locally across industries), architect solutions, manage projects and client relationships, oversee renewals and profitability, and act as subject matter expert on Microsoft Modern Workplace, Microsoft 365, Teams, and Azure. Top Skills: CybersecurityManaged Service SolutionsMicrosoft 365AzureMicrosoft Modern WorkplaceMicrosoft Teams HiBob

(Education, licenses, certifications, and experience required to fulfill the essential duties, include computer skills as required)

• Bachelor’s degree in computer science, information technology, business analytics, or a related field (preferred).
• 2-3 years of experience in data analysis, reporting, or analytics-focused roles.
• Proficiency in SQL or other query languages for data manipulation, extraction, joining, and aggregating data.
• Experience with Tableau or similar data visualization technologies with strong dashboard development skills.
• Experience in report design and development.
• Experience with Excel and Python.
• Excellent analytical, problem-solving, and critical-thinking abilities with the capacity to interpret complex data sets.
• Strong written and verbal communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Highly detail-oriented and committed to delivering high-quality reports that meet stakeholders’ needs.

Preferred Qualifications

• Familiarity with applying statistical or mathematical concepts in data analysis.
• Experience with NICE CXone or other contact center data.
• Familiarity with contact center operations and metrics (e.g., average handle time, first call resolution).
• Certification in NICE Systems’ products or relevant analytics tools.
• Experience with ServiceNow ITSM Platform or Salesforce.

• A “Community first, Company second” culture based on Core Values that really matter.
• Clinical outcomes consistently ranked above the national average.
• Award-winning education and training across multiple career paths to help you reach your potential.
• Performance-based rewards based on stellar individual and team contributions.
• A comprehensive benefits package designed to enhance your health, your financial well-being and your future.
• Dedication, above all, to caring for patients suffering from chronic kidney failure around the world.

Join us as we pursue our vision “To Build the Greatest Healthcare Community the World has Ever Seen.” Why wait? Explore a career with DaVita today., More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out

• Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more

• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.

LI-SM5

At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as “a place where I belong.” Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

This position will be open for a minimum of three days.

The Salary Range for the role is $62,000.00 - $95,000.00 per year.

If a candidate is hired, they will be paid at least the minimum wage according to their geographical jurisdiction and the exemption status for the position.

New York Exempt: New York City and Long Island: $66,300.00/year, Nassau, Suffolk, and Westchester counties: $66,300.00/year, Remainder of New York state: $62,353.20/year New York Non-exempt: New York City and Long Island: $17.00/hour, Nassau, Suffolk, and Westchester counties: $17.00/hour, Remainder of New York state: $16.00/hour

Washington Exempt: $80,168.40/year Washington Non-exempt: Bellingham: $19.13/hour, Burien: $21.63/hour, Everette: $20.77/hour, Unincorporated King County: $20.82/hour, Renton: $21.57/hour, Seattle: $21.30/hour, Tukwila: $21.65/hour, Remainder of Washington state: $17.13/hour

For location-specific minimum wage details, see the following link: DaVita.jobs/WageRates

Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits, Remote or Hybrid United States 73K-98K Annually Senior level 73K-98K Annually Senior level Cloud * Fintech * Software * Business Intelligence * Consulting * Financial Services Lead and perform financial statement and SOX audits, design audit procedures, test internal controls, identify and research accounting issues, communicate with clients, and mentor junior staff. Participate in pre-audit planning and execute audits under GAAS, GAAP, PCAOB, AICPA standards. Top Skills: AicpaGaapGaasPcaobSox, Wipfli, Remote or Hybrid United States 95K-119K Annually Mid level 95K-119K Annually Mid level HR Tech * Information Technology * Professional Services * Sales * Software Sell HiBob’s HRIS to mid-market companies (250-1000 employees) across the Northeast. Manage full sales cycle: prospecting, demos, forecasting, pipeline building, CRM data entry, and attending events to close new business and hit revenue targets. Top Skills: HibobHrisSaaSSalesforce CRM

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