Commission Operations & Workflow Management

Hired By Matrix, Inc.

Raleigh, NC, United States

2 months ago

Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Experience level

Experienced

Experience required

3 years minimum

Compensation

$26,000.0

Working hours

Shift work

Job source

JIRA Anaplan

Support the monthly commission approval workflow and operational execution within our global Incentive Compensation Management (ICM) platform (Anaplan).
Financial Analyst style or commission specialist with finance affinity
Execute on full monthly/ quarterly/ and yearly commission process
Commission Approval Workflow Management
Manage the monthly commission approval cycle within Anaplan
Coordinate multi-step approval workflows (Managers-Directors-VPs-Sales Finance- Head of Sales Finance)
Track approvals and follow up with stakeholders
Ensure commissions are fully approved before payroll submission
Monthly Commission Cycle Execution
Execute monthly commission timelines and validation
Ensure all inputs and adjustments are captured and processed
Stakeholder Coordination
Act as central point of contact between Sales, Sales Leadership, and Finance
Communicate approval status, delays, and escalations
Issue Management
Identify and resolve workflow issues
Manage exception workflows via Jira
Reporting & Transparency
Maintain reporting of approvals and cycle progress +
(Senior) Analyst (highly operational, process-driven role)
Expected Impact
Ensure timely and accurate commission approvals
Improve workflow efficiency and transparency
Reduce manual follow-ups and delays

4-8 years relevant experience
3-6+ years’ experience in Sales Operations, Finance Operations, or Commission Administration
Experience managing workflows and stakeholders
Familiarity with Anaplan or similar tools
Should have experience with commission process and be firm with commission calculations, compensation logics
Ability/ skills to improve processes
Are able to communicate with stakeholders (Sales Directors)
Experience in Anaplan is a plus but no must