Technical Assistance Center Specialist

Step into a dynamic role at the heart of automotive service support. As a Technical Assistance Center Agent, you’ll be the go-to expert for dealership technicians, providing critical warranty approvals and technical guidance on engine repairs. This role blends hands-on automotive knowledge with data-driven analysis, giving you the opportunity to impact service quality and efficiency across a leading automotive network. Pay and Schedule Hourly Pay: $34.71 Schedule: Flexible leave coverage with potential for long-term contract, * Provide warranty approvals for engine repairs to dealership technicians

• Record, track, and manage technical inquiries in the Technical Assistance Database
• Investigate and analyze vehicle specifications and system operations to resolve inquiries and validate service publications
• Prepare trend analysis and technical reports from the database
• Offer technical assistance to parts department hotline and technical personnel
• Collaborate with dealership teams to ensure consistent application of service procedures

Do you have experience in Working in the automotive repair industry?, * 5+ years of experience as an automobile service technician

• Dealership technician experience required
• Two-year technical degree in vocational/automotive technology or equivalent experience preferred
• Multiple ASE certifications desired; Master ASE certification preferred
• Strong troubleshooting skills for electrical systems and OBD II emission systems
• Proficiency in computer word processing and database programs

Ready to Accelerate Your Career? If you’re a skilled automotive technician with dealership experience and a passion for problem-solving, this opportunity puts you at the forefront of service excellence. Click Apply Now to join a team where your expertise drives results and supports automotive innovation.

$34.71 an hour - Temporary, Full-time, Pulled from the full job description

• Pet insurance
• AD&D insurance
• 401(k)
• Health insurance
• Employee discount
• Vision insurance
• Health savings account, This position offers a competitive benefits package designed to support your health, career, and work-life balance. Enjoy comprehensive medical, dental, and vision insurance, 401(k) retirement savings plans, employee assistance programs, commuter benefits, pet insurance, health savings accounts, AD&D coverage, and exclusive employee discounts. With long-term contract potential, this role is an excellent opportunity for automotive service professionals looking to grow and develop their expertise in a supportive environment., The base pay range listed reflects what we reasonably expect to offer for this role. Actual pay may vary based on location, experience, and performance. Depending on the position, benefits may include medical, dental, and vision coverage; retirement and savings plans; paid holidays and time off; supplemental insurance; and additional wellness or incentive programs.