Systems Coordinator

Looking to launch or grow your IT career in a hands-on, fast-paced environment? Join Green Bay Packaging as an IT Systems Coordinator, where you’ll play a key role in keeping our technology running smoothly across both office and plant operations.

In this role, you’ll be the go-to resource for technical support, helping employees stay productive while ensuring systems are secure, efficient, and reliable. From troubleshooting issues to implementing new technology, you’ll have the opportunity to make a meaningful impact every day while building valuable technical skills.

What You’ll Do

• Provide day-to-day technical support for hardware, software, and network systems
• Set up and configure computers, devices, and IT equipment for new and existing users
• Install and maintain software, printers, network components, and other technology
• Troubleshoot and resolve system issues quickly to minimize downtime
• Monitor system and network performance to ensure optimal operation
• Act as a key point of contact between end users and corporate IT support
• Maintain IT asset inventory and user accounts
• Support and enforce system security standards across all devices and users
• Train employees on new systems, tools, and best practices
• Collaborate with IT partners to implement solutions that improve efficiency and business operations

Do you have experience in Windows?, * Foundational knowledge of IT systems, networks, and applications

• Understanding of LAN/WAN environments, TCP/IP protocols, and network switching/VLANs
• Experience (or exposure) to Windows environments, servers, and workstation support
• Familiarity with technologies such as thin clients, mobile devices, or manufacturing systems is a plus
• Strong troubleshooting and problem-solving skills
• Ability to communicate technical information clearly to non-technical users
• Highly organized with attention to detail and follow-through
• Ability to work independently while also collaborating with team members
• Certifications like CompTIA A+, Network+, or Security+ are a plus

What Makes You a Great Fit

• You enjoy solving problems and helping others succeed
• You’re curious, proactive, and eager to learn new technologies
• You thrive in environments where no two days are the same
• You’re comfortable working both in an office and plant setting

Pulled from the full job description

• Prescription drug insurance
• Health insurance
• 401(k) matching
• Vision insurance
• Dental insurance
• Life insurance
• Disability insurance, We value your contributions and offer a competitive compensation package along with a comprehensive suite of benefits designed to support your health, financial well-being, and work-life balance. Benefits include:
• Medical, dental, and vision coverage
• Prescription drug coverage
• Wellness programs to support your overall health
• Short-term and long-term disability (STD & LTD)
• Life insurance
• 401(k) with company match

Benefit offerings may vary slightly depending on position or division, but our commitment to supporting our employees remains consistent.

Started in 1933, Green Bay Packaging Inc. is a family-owned, vertically integrated company consisting of corrugated container plants, a folding carton facility, recycled and virgin containerboard mills, pressure-sensitive label roll stock plants, timberlands, a paper slitting operation, and a sawmill facility. Headquartered in Green Bay, WI, Green Bay Packaging Inc. employs over 5,000 team members and operates more than 40 facilities in 16 states. Green Bay Packaging is committed to innovative product development, sustainable forestry practices, and emphasizes safety, quality, and continuous improvement. For more information, visit gbp.com.