Senior User Experience Analyst # 26-14401

We’re looking for a Senior User Experience Designer with a strong foundation in user-centered design to shape engaging experiences for our higher education products. You’re someone who operates through curiosity, collaboration, and craft excellence, ready to grow your strategic thinking while delivering high-quality designs that support learning outcomes.

You’ll partner closely with content, product, and engineering teams and be responsible for:

• Designing end-to-end user experiences across web and mobile platforms, from concept through implementation.
• Creating high-fidelity designs including user flows, interactive prototypes, and detailed specifications that enable smooth engineering handoff.
• Contributing new patterns and components to our design system with consideration for scalability, accessibility, and consistency.
• Planning and conducting user research and usability testing to inform design decisions, validate solutions, and iterate based on insights.

You will be challenged in an organization that values vision, execution, and persistence. You will take ownership of your design work by solving complex user problems with clarity, empathy, and attention to detail. Product Designers at Client are embedded within product teams that are deeply collaborative, and each member is directly responsible for the team’s success.

What You’ll Own

As a critical partner on our team, you will lead design for major product areas and full user journeys. You’ll collaborate with content, product, research, and engineering teams throughout the product development process to advocate for user needs and shape experiences that drive learning outcomes., * Lead design for complex, end-to-end user experiences, from initial discovery through launch and iteration.

• Partner with product managers to define and frame design problems, identify opportunities, and establish clear success metrics.
• Create high-fidelity designs including user flows, screens, and interactive prototypes with exceptional craft and attention to detail.
• Design and document reusable components and patterns for the design system with consideration for scalability, accessibility, and cross-platform consistency.
• Lead user research (or co-create with a researcher) initiatives including planning, facilitation, and synthesis, translating insights into actionable design and product recommendations.
• Present design work and strategic recommendations to senior leadership, building conviction for design decisions that shape product direction.
• Facilitate design workshops and collaborative sessions that build shared understanding and drive alignment across cross-functional stakeholders.
• Partner with product and engineering to scope design work, define timelines, and establish success criteria for initiatives.
• Leverage data and analytics to validate design decisions and iteratively improve experiences through A/B testing and experimentation.
• Mentor junior designers through design critiques, pair designing, and thoughtful feedback that accelerates their growth.
• Design for AI-driven teaching and learning experiences (working with learning science), considering ethical implications and pedagogical effectiveness.

5-8 years of product design experience with a portfolio that demonstrates craft excellence, strategic thinking, and measurable impact on user experience and business outcomes. Experience designing AI-powered experiences is a strong plus.

You’re someone who leads through exceptional design, collaboration, and user advocacy.

• A strategic designer and thinker who brings pragmatic judgment to every decision. Whether conducting user research, advocating for design quality, or navigating technical constraints, you excel at reducing ambiguity and defining clear paths forward through thoughtful problem framing and communication.
• Equally comfortable designing pixel-perfect interfaces and shaping scalable design systems, always grounding your work in user needs, business goals, and technical feasibility.
• Able to thrive in cross-functional environments where collaboration is the default, partnering seamlessly with content strategists, product managers, researchers, engineers, and stakeholders to solve complex problems and deliver high-quality user experiences.
• Strong experience creating user-centered designs, wireframes, user flows, interactive prototypes, and production-ready design specifications.
• Expertise in usability testing, user research methodologies, and translating findings into actionable product improvements.
• Experience working within and contributing to scalable design systems.
• Strong communication, presentation, and stakeholder management skills.
• Ability to balance user needs, business objectives, and technical constraints when making design decisions.
• Passion for creating meaningful educational experiences that improve learner outcomes.
• Experience designing AI-powered products and experiences is highly preferred.
• Familiarity with accessibility standards and inclusive design principles.
• Demonstrated ability to mentor and develop junior designers while fostering a collaborative design culture.

Preferred Experience

• 5-8 years of Product Design, UX Design, or related experience.
• Experience designing web and mobile applications.
• Experience with design systems, component libraries, and scalable design frameworks.
• Strong portfolio showcasing end-to-end product design work and measurable impact.
• Experience working closely with Product Management, Engineering, Research, and Content teams.
• Exposure to educational technology, learning platforms, or higher education products is a plus.
• Experience designing AI-enabled user experiences and understanding the ethical considerations of AI in learning environments is preferred.